Sr. Associate, Field Support Technician/Engineering-Remote/US

Job description

Conceptual Proactive Problem-Solver Strategic Technologically Savvy Visual Thinker <meta data-json="{"ModuleType":13,"ApplyButtonText":"Apply","JobDetailsAlign":0,"JobDetailsDate":0,"JobDetailsJobTypeId":1,"JobDetailsSelectedDate":"2026-09-30T20:32:18.097Z","JobDetailsJobDateFormat":0,"JobDetailsJobLabelId":"Job ID","JobDetailsJobDatePosting":"Date posted","JobDetailsDescriptionFormat":0,"ShowApplyLater":false,"ShowApplyMobile":true,"ShowApplyLaterMobile":false,"ShowApplyLaterWeb":false,"ApplyLaterText":"Apply Later","ApplyLaterAlign":0,"ApplyLaterSubject":"[[JOB_TITLE]] at [[COMPANY_NAME]]","PublishedCandidateCardPageId":null,"ReferrerPageId":null,"ReferrerPageButtonText":"","ShowSavedJobsIcon":false,"IconLabel":"Save for Later","OverrideCandidateCard":false,"ModulePageType":2,"ModulePageName":"AJD - Design 1","DisplayJobDateFormat":"MM/dd/yyyy","JobDetailsSelectedId":"JR0154611","ApplyUrl":"https://mckesson.wd3.myworkdayjobs.com/External_Careers/job/Work-at-Home---Texas-USA-WTXA/Sr-Associate--Field-Support-Technician-Engineering_JR0154611/apply","JobDescription":"\u003Cp style=\u0022text-align:left\u0022\u003EMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \u2013 we care.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:left\u0022\u003EWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\u2019s health today, we want to hear from you.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#005a8c\u0022\u003E\u003Cb\u003EJob Summary\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EA Field Service Technician (FSE) is responsible to install, set up, maintain, troubleshoot and perform repair to client systems and equipment (hardware and software). Such work may be on or off site and may involve co-ordination and co-operation with other support teams or third parties.\u00A0 These duties will commonly be performed within an assigned region but may be required anywhere in Canada and will include travel, after hours and weekend work requirements.\u00A0\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cp\u003E\u003Cb\u003EMUST HAVE: \u003C/b\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EClean Driver\u0027s License\u003C/li\u003E\u003Cli\u003EValid US Passport \u003C/li\u003E\u003Cli\u003EAbility to travel Monday-Friday\u003C/li\u003E\u003Cli\u003EHave a reliable vehicle**\u003C/li\u003E\u003Cli\u003E\u003Cb\u003E*Must live near a major airport**\u003C/b\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#005a8c\u0022\u003E\u003Cb\u003ESpecific Responsibilities\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EAct as service representative for specific customers\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EMember of the On-Call schedule\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EPerform Preventive Maintenance\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EAccountable for customer satisfaction\u00A0\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EMaintain and manage equipment and parts in order to execute service requests in a timely manner\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EMaintain your inventory up to date\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EDiligently and professionally execute installations, repairs, necessary changes and assigned tasks on equipment onsite at customer sites as required. This includes performing such work after hours as required on a rotating on-call basis\u00A0\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EEnsure all work areas are kept clean, organized and safe always and act in a legal, safe and courteous manner while travelling to and from customer sites.\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EComplete all administrative and reporting requirements\u003C/span\u003E\u003Cspan style=\u0022color:#d13438\u0022\u003E\u003Cu\u003E, including all mandatory Training\u003C/u\u003E.\u00A0\u00A0\u00A0\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EOccasionally bring packages to courier depots or directly to the airport in case of emergency or after courier pick-up times have elapsed.\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EParticipate in the set-up of commercial showcase events as required\u00A0\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EAssist sales team as service representative when negotiating and banners HQ and chain level, assisting periodical review information on equipment performance\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EFoster a culture of excellence and customer-first service relationship\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EAct in accordance with McKess0n\u003C/span\u003E\u003Cspan style=\u0022color:#0078d4\u0022\u003E\u003Cu\u003E\u003C/u\u003E\u003C/span\u003E\u003Cspan style=\u0022color:#000000\u0022\u003ECanada \u003Cb\u003EILEAD\u003C/b\u003E (Our common definition and shared commitment to leadership: Inspire, Leverage, Execute, Advance, Develop) and \u003Cb\u003EICARE\u003C/b\u003E (Our Shared Principles namely: Integrity, Customer-First, Accountability, Respect, and Excellence) guiding principles.\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#005a8c\u0022\u003E\u003Cb\u003EPosition Requirements\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EElectronic, Robotics or Electro-mechanic college degree.\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E2-5 years \u002B of experience as FST position\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EDemonstrate leadership and maintain higher customer satisfaction standards\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EExperience with pneumatic and robotics systems, troubleshooting and repair an asset.\u003C/span\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cspan style=\u0022color:#000000\u0022\u00