Technical Architect / Senior Technical Architect- DevOps (Missionforce)

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services is hiring Technical Architects with a DevOps focus to join the Missionforce team. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Defense & National Security space. The DevOps Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams. Your Impact Serve as a trusted DevOps technical advisor to the client In this client-facing architectural role, you will advise, design, and manage the deployment of enterprise DevOps strategies, CI/CD orchestration pipelines, release governance models, and sandbox/production workflows Design, build, and optimize automated CI/CD pipelines leveraging Salesforce-native release tools (e.g., DevOps Center, Copado, Gearset, Flosum, AutoRABIT) alongside general-purpose CI/CD platforms (e.g., GitHub Actions, Jenkins, Bitbucket Pipelines, Azure DevOps Establish source-driven development workflows and Git branching strategies aligned with Salesforce modular architectures using SFDX, Metadata API, and Unlocked Packaging Architect sandbox management frameworks, including refresh cycles, pre-refresh automation, and anonymized test data loading compliant with data security and privacy regulations (especially in Data Cloud-connected environments Implement static code analysis, automated pre-checks, security policies, and compliance validations within CI/CD pipelines to establish robust DevSecOps practices Evaluate customer DevOps processes, build/deployment pipelines, and organizational maturity; deliver actionable recommendations aligned with Salesforce best practices Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Minimum Requirements 8+ years enterprise architecture or consulting experience on the Salesforce Platform Ability to define overall deployment orchestration plans, principles, objectives, and tactics Proficiency in setting up version control repositories and designing repository branch structures Ability to evaluate CI/CD pipeline maturity and provide recommendations to achieve customer business goals Strong application design skills combined with strong data, integration, and security architecture skills Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to connect with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required. Preferred Requirements Metro DC located Active Clearance (Secret, TS, TS/SCI or TS/SCI with Poly) Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Experience in public sector digital transformation initiatives Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”) Ability to convey and convince customers of best practices at various levels within a large organization Application design and development background Travel may be required and varies depending on the client requirements NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It m