Senior Employee Relations Partner

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. The Opportunity The Senior Employee Relations Partner serves as a trusted advisor and subject matter expert on employee relations matters across a dynamic, highly regulated, and commercially driven environment.  Reporting to the Associate Director, U.S. Employee Relations, this role independently manages a varied caseload from day-to-day employee relations matters to complex and higher risk investigations, assesses risk, and provides practical guidance to leaders. The ideal candidate brings deep experience in employee relations within dynamic corporate and sales-driven environments, exceptional investigative capabilities, strong independent judgment, and business acumen. This role requires the ability to move effectively between routine employee relations matters and more complex cases, exercising independent judgment while appropriately escalating matters involving significant legal, reputational, executive-level or organizational risk. Key Responsibilities Manage Employee Relations Matters and Complex Workplace Investigations Independently manage a varied employee relations caseload from intake through resolution, including employee complaints, workplace conflict, performance and conduct concerns, policy violations, harassment, discrimination, retaliation, and misconduct. Lead complex workplace investigation as appropriate, including developing investigation strategy, conducting interviews, gathering and assessing evidence and credibility, determining findings, and developing practical, risk-informed recommendations. Prepare clear investigation reports and present findings, risk assessments, and recommended actions to HR and business leaders, ensuring matters are handled objectively, consistently, and in accordance with company policy and applicable employment laws. Provide Employee Relations Advisory and Risk Management Serve as a senior employee relations advisor to leaders across a dynamic, highly regulated organization, with significant support for corporate and sales-driven functions. Provide guidance on employee matters, including employee complaints and grievances, performance management, corrective action, workplace conduct, reductions in force, terminations, and leave and accommodation issues. Independently assess employee relations risk and provide practical, business-oriented recommendations that balance legal considerations, organizational risk, employee experience, and business objectives. Partner with leaders, HR Business Partners, Legal, Compliance, and other stakeholders on employment decisions and sensitive employee matters, including reviewing proposed actions for consistency, documentation, compliance, and risk. Support the ADA Interactive Process and Accommodation Management Serve as point of contact for workplace accommodation requests and coordinate the ADA interactive process from intake through resolution. Partner with employees, managers, HR, and business leaders to ensure timely, meaningful engagement and to identify reasonable accommodations that support both employee needs and business operations. Evaluate accommodation options, including potential leave-related solutions, and partner with Benefits, HR, and Legal as appropriate to support practical, consistent, and compliant outcomes. Maintain accurate, confidential documentation, tracking, and case-management records for accommodation matters. Build Leader Capability and Employee Relations Resources Coach leaders and people managers on employee relations best practices, difficult employee conversations, performance management, corrective action, and complex workplace situations. Develop or support practice ER training, tools, playbooks, and manager resources to promote consistent decision-making and strengthen leader capability. Employee Relations Insights and Process Improvement Contribute to the continuous improvement of employee relations processes, workflows, tools, templates, and best practices. Maintain accurate case documentation, identify relevant trends, and share insights with ER and HR leadership to support proactive risk mitigation and continuous improvement. Qualifications Bachelor's degree in Human Resources, Business Administration, Employee or Labor Relations, or a related field, or equivalent experience. 6-10 years of progressive Employee Relations experience, with demonstrated ability to independently manage a broad employee relations caseload, including complex workplace investigations and higher-risk employee matters. Experience supporting a multi-state U.S. workforce in a fast-paced corporate and/or sales driven environment. Demonstrated experienced independently conducting complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and other workplace concerns. Demonstrated expertise in workplace accommodations and the ADA interactive process, including independently evaluating requests and recommending reasonable accommodations. Strong knowledge of U.S. employment laws and demonstrated experience assessing ER risk and advising on performance management, corrective action, terminations, accommodations, and leave-related matters. Demonstrated judgment to independently resolve employee matters and recognize when escalation to ER leadership and/or Legal is appropriate. Strong written and verbal communication, analytical, investigation, and presentation skills, with the ability to influence leaders at multiple organizational levels. Ability to manage competing priorities and sensitive, confidential matters with limited supervision. Preferred Qualifications Experience supporting national or multi-state sales organizations. Professional HR certification (SHRM-SCP, SHRM-CP, SPHR, or PHR). Experience in a highly regulated, high-growth, or rapidly evolving organization. Physical Requirements and Work Environment This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all respons