Sr. Manager, Clinical Data Management

Job description

Who We Are:Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with AbbVie) About the Role:Manages medium-large data assets and data contracts with third party data vendors, specialty pharmacies, closed door pharmacies etc. Ensures total quality and appropriate data use across the organization. Evaluates potential new data sources. Manages the data aggregator and the delivery of vendor-provided patient portal solutions and dashboards. Supports the Sales, Market Access and Reimbursement teams with their data needs. Provides regular communications regarding the status of data quality and the impact of market events on data. Partners with other members of the Data Management team and Field Operations teams, IT, and others in the Commercial organization to proactively resolve data issues and support large, complex data initiatives. Responsible for data acquisition and contracting, and ensuring ongoing Neurocrine value for its data-related investments._ Your Contributions (include, but are not limited to):Manages data contracts with pharmacies including but not limited to specialty pharmacies, closed-door pharmacies etc. Responsible for data contracting, data acquisition, and ensuring accurate inventory of data assets. Negotiates data purchases, qualifies new data vendors for data acquisition as needed. Manages budget for the purchase of all data assets and the associated data agreements Manages the data aggregator(s) and data aggregation process across all the contracted pharmacies including mapping the different statuses and sub-statuses across the pharmacies and the data aggregator Manages the ongoing quality and application of onboarded data supporting the Neurocrine commercial organization, ensuring high quality data and appropriate use. Conducts regular/quarterly business reviews with the contracted entities to ensure the quality, accuracy and timeliness of data meets the organizational needs and identifies areas of improvements needed to meet data quality standards Manages all data vendor relationships and associated contracts, service-level agreements (SLAs), etc... Conducts business reviews with vendors. Manages vendor budgets Actively monitors data quality and resolves data-related issues and disruptions. Addresses inquiries from internal and field-based teams and investigates and resolves (as needed) data discrepancies related to the specialty pharmacy and closed-door pharmacy data Develops a robust data QC process and reporting that proactively identifies potential anomalies in data sources prior to the publishing of data for reporting and analytics. Manages the QC process of production reports on an ongoing basis. Tests and completes QC on reports when changes/new data added Ensures all aspects of data and reporting in downstream applications are conducted in a compliant fashion and are aligned to the needs of the organization and overall corporate direction/strategy/goals Performs impact analysis of data events/changes on various commercial operations processes, e.g., Reporting, etc., and engage business owners to align on the action plan Effectively communicates with internal stakeholders to build confidence in the accuracy and quality of data, and works collaboratively to address perceived gaps in the data, etc. Advises business and commercial teams on best data sources to leverage for a given business question or insight Collaborates with other members of the Commercial Analytics and Operations, Sales, Marketing, Market Access team on data onboarding, data validation and communication of data changes to for both field-based and internal reports/systems Assists the department in developing Commercial Data Governance policies and identifying gaps in current data management processes and standards Manages data-centric projects to resolution, through strategic planning, resource management, execution, and communication, e.g., data onboarding, data events/disruptions Maintains accurate inventory of Commercial data assets, and helps build organizational awareness of the uses of the data Conducts ad-hoc analysis as needed Other duties as assigned We expect to make multiple hires at this level. This role is expected to be on-site 4 days per week, Monday-Thursday. Requirements: BA/BS, preferably in computer sciences, engineering, math, or other technical discipline. AND 8+ years of Master Data Management systems, particularly in a high level data stewardship capacity Experience with relational databases, data warehouse systems, CRM systems such as SalesForce.com and Veeva, and stewarding master data management (MDM) systems Experience with BI/analytical tools preferred. Experience developing models in Excel and VBA; scripting languages such as SQL; BI/reporting platforms like QlikView or Tableau or PowerBI strongly preferred Solid experience with Data acquisition, onboarding, and contract negotiations Solid experience designing and deploying both structured and ad-hoc analysis and reporting and guiding junior members of the team Experience with process mapping and legacy is preferred Minimum of 5 years of professional work experience with relevant commercial/data management and analytics experience within the biotechnology/pharmaceutical industry required. OR Master’s degree in similar disciplines shown above preferred AND 6+ years of experience noted above Ability to independently lead projects as well as work within a team in a matrixed, cross-functional environment with competing priorities Strong written and verbal communication skills, and ability to simplify complex technical issues is required Partners well with a wide range of colleagues and vendors, with cross-functional peers, vendor partners, commercial leadership, and members of field-based teams Excellent planning, organizational, problem solving, and interpersonal skills Ability to work both independently and as part of a team Has strong understanding of processes, procedures and systems used to accomplish the work and recognizes downstream impact on other functional areas Ability to meet multiple projects, priorities and deadlines, with a high degree of accuracy and efficiency Ability to provide guidance for junior members of the team Builds effective relationships with senior management, facilitating successful teams and favorably influencing people without direct authority Ability to thrive in a complex and dynamic environment Expert knowledge of existing and emerging data sources and data vendors in the biopharma domain, including IQVIA , SHS, specialty pharmacy, patient claims, etc. Proven success with data acquisition, contracting, onboarding and integration Demonstrated expertise handling patient-level data and familiarity with HIPAA laws Proven results as a project manager in major, cross-functional technology projects. Strong organizational skills and experience working and managing multiple projects simultane