Track Manager (Support & Operations)

Job description

AD L3 Configure and maintain complex Active Directory forests and domains across a complex network with over 10,000 users and 20,000 Active Directory objects. Work within a bastion forest solution to provide comprehensive security and management across multiple Active Directory forests. Create advanced monitoring strategies for monitoring and reporting health of Active Directory components. Responsible for day-to-day administration duties including Windows Active Directory object maintenance. Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, user authentication and other operational systems as needed. Monitoring, backup, and restoration procedures for Active Directory. Responsible to manage Azure AD end to end. Document new system components, or modifications to existing components Active Directory Federation Services (ADFS) infrastructure management Perform research, procurement, deployment and configuration of systems Present clear, organized & concise information to audiences to enable business decisions Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Ensures systems are healthy, performant, have growth capacity, are secured using appropriate requirements, standards, policies, and laws. Installs, upgrades, patches systems, remediates vulnerabilities of system components, applications and their dependencies and maintains their lifecycles. Develops or assists development of standard operating procedures. Ensures systems are properly made ready for release prior to release into production status using ATO (Authorization to Operate) methods. Oversees AD & Windows Server system resource management, service account management, DNS services and records management, group policy management. Performs system analysis of business requirements and makes recommendations for solutions that align with identity, high availability, business continuity, and disaster recovery strategies. Performs advanced troubleshooting and root cause analysis. Develops or assists with development of team learning strategies. Maintains and defines disaster recovery procedures and participates in disaster recovery tests and actual recoveries as needed. Works on multiple concurrent projects/tasks and meets deadlines in a fast-paced environment. Implementation of toolset for visibility into all AD Domains from a single pane of glass Required Skills: Experience maintaining and supporting Windows Server 2019, 2016, or 2012. (5 years) Experience with Microsoft Patching and Vulnerability Remediation. (5 years) Scripting experience with PowerShell for Active Directory, Azure AD, and Azure. (5 years) Expertise in Active Directory, Group Policy, and DNS administration and structure. (5 years) Advanced troubleshooting abilities, requirements gathering, critical thinking, procedure writing, and technical documentation writing. (5 years) Ability to work independently while understanding the need for communicating and coordinating work efforts with others. (5 years) Strong communication, and organization skills with attention to detail. (5 years) Ability to handle multiple priorities while meeting strict deadlines and make critical decisions. (5 years) Ability to analyze complex information and develop plans to address identified issues. (5 years) Ability to work closely with cross-functional teams; establish and maintain cooperative and constructive work relationships. (5 years) Systems Administrator with Active Directory Microsoft Patching and Vulnerability Remediation, PowerShell, Group Policy Key Responsibilities AD L3 Skill Requirements AD L3 Other Requirements AD L3 Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use