Market Leader - German Speaking Markets (DACH) (m/f/d)

Job description

Job Title: Market Leader - German Speaking Markets (DACH) (m/f/d) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. We are seeking a highly experienced and commercially focused leader to lead our DACH GTM function. This Market Leader, is accountable for the overall growth, strategic development, and market leadership of the DACH region. The role owns regional client growth and retention, new client acquisition, and the overall strategic development of the region. The role leads DACH Account Management, Sales and Marketing teams, works in close collaboration with DACH Delivery and Client Success leadership and represents the DACH region within the EMEA Growth Leadership team. Key Responsibilities Strategic Leadership Define and execute the growth strategy for the DACH region, focusing on diversification and identifying new sources of growth. Ensure all support functions are aligned, so DACH achieves its ambitions. Represent the DACH market within the EMEA Growth Leadership team and contribute to broader regional strategy and priorities. Represent the DACH market externally. Client Growth & Retention Create and maintain a client-centric culture. Own the growth, retention, and overall performance of the regional client portfolio. Ensure the identification and delivery of upsell and cross-sell opportunities. Drive strategic account development and strengthen executive-level client relationships. Adapt and implement sector-focused strategies to drive client growth, retention, and expansion across priority industries. New Business Acquisition Own New Logo acquisition and ACV growth across the DACH region. Lead the regional Sales team to drive pipeline generation, conversion, and market expansion. Build strong relationships with prospective clients and key stakeholders to accelerate growth. Marketing Own the DACH regional marketing strategy and ensure it is aligned with regional growth priorities and the broader EMEA marketing strategy. Ensure effective use of shared or dedicated BDR resources, with clear alignment on target accounts, lead management, follow-up, and pipeline visibility. Set clear marketing priorities and success measures, using data and insights to optimize campaign performance, pipeline contribution, budget utilization, and ROI. People Leadership Lead, coach, and develop DACH GTM teams. Foster a high-performance culture focused on accountability, collaboration, and client success. Ensure effective workforce planning, talent development, and succession readiness across the organization. Cross-Functional Collaboration Partner closely with DACH Delivery and Client Success teams as well as adjacent functions (Solutions/Bid, Technology and Partner Practice, Legal, Pricing, etc.) to ensure strong client outcomes and business growth. Align commercial objectives with operational execution and client delivery. Support strategic planning, governance, and issue resolution for key accounts and growth opportunities. Qualifications & Experience Demonstrable years of leadership experience in sales, account management, or commercial leadership roles within the DACH market. Experience in designing and implementing a sustainable growth strategy. Proven ability to attract, develop, and retain high-performing teams, fostering a culture of continuous learning, coaching, and accountability. Demonstrated track record of delivering profitable growth through both client expansion and new business acquisition. Deep understanding of the DACH market, including its commercial landscape, customer expectations, and regional market dynamics. Strong executive presence and influence, with the ability to build trusted relationships and collaborate effectively across sales, delivery, client success, and support functions. Professional fluency in English and German (minimum C1), written and spoken. Entrepreneurial, innovative, and growth-oriented mindset, with the ability to challenge conventional approaches, identify new opportunities, and drive transformative outcomes. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you. Eligibility to work: In accordance with German law, only applicants who are legally authorized to work in Germany will be considered for this position. Location: DEU Work-at-Home Language Requirements: Time Type: