Regional HR Operations Specialist

Job description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, diligent  HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here! The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our North people team plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Stockholm. As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in Sweden, Norway and Iceland. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices. This role will report to the HR Manager, based in Sweden. What you’ll be doing • Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Sweden and the North Region countries with their nuanced HR needs. • Comfortable with handling union consultations, and building relationships with union stakeholders • Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process. • Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks. • System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday and Jira, ensuring high data accuracy, integrity and functionality. • Complex issue resolution: Collaborate closely with global Functional People Partners to tackle and resolve high risk HR challenges. • Support end-to-end employee life cycle processes: Answer HR queries, create employment contracts for non-volume hires, handle data changes and input in Workday. • You will be acting as the HR contact person for external payroll, and play an active role in monthly payroll-related tasks and management. • HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals. • Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence. Our humble expectations • Communication skills: Fluent in Swedish, and fluent English abilities, both verbal and written. • Labor law interpretation and working experience: Background in supporting team leads with labor law related issues. In particular, Swedish labour law background is a must. • Background: People/HR Operations experience ideally in a multi-country, global environment • Payroll expertise: Background with payroll process development from HR perspective, coordinating payroll input, and cooperation with an outsourced payroll provider • Problem-solving: A proactive approach to overcoming challenges. • Independence and collaboration: Exceptional at working both autonomously and as part of a team. • Process and service mindset: