Senior Project Lead

Job description

Supportr Workforce Management technology ecosystem, with a focus on UKG Pro Workforce Management (WFM). In this role, you will be responsible for ensuring the quality, reliability, and compliance of workforce management solutions impacting thousands of retail employees. You will partner closely with Product, Store Operations, HR, Payroll, Legal, Vendors, and Technology teams to validate complex workforce scenarios across forecasting, scheduling, timekeeping, and compliance. This role requires a highly detail-oriented professional with strong functional expertise in UKG Pro WFM, who can design and execute both automated and manual testing strategies across highly configurable systems and complex regulatory environments. Key Responsibilities Configuration & Environment Validation Validate end-to-end configuration of UKG building blocks, including: Business Structure Accruals Pay Rules / Work Rules Display Profiles & Preferences KPI Builder Security Roles & Permissions Support environment strategy validation (Dev/Test/Prod) including: Data refresh cycles Configuration versioning Migration validation using Setup Data Manager (SDM) Quality Assurance & Testing Execution Design, develop, and execute comprehensive test strategies and test plans for UKG Pro WFM implementations and enhancements Build, maintain, and expand automated test suites using TestAssure Perform manual testing for complex or high-risk scenarios where automation is not feasible Develop scenario-based test cases covering real-world conditions such as split shifts, clopening, and minor scheduling Execute boundary, edge case, and negative testing to validate system resilience Perform cross-module testing to ensure seamless interaction between Forecasting, Scheduling, Timekeeping, and Attendance Functional Validation (UKG WFM Modules) Validate system functionality across key modules including: Forecasting (historical trends, ML-based forecasting) Scheduling & schedule rules Timekeeping & pay policies Strategic Workforce Planning (SWP) Attendance and Attestation Employee Self Service (ESS) Events & Notifications Reporting & Dataviews Ensure configurations and outputs align with business expectations and operational workflows Compliance & Risk Management Validate compliance with Fair Workweek / Predictive Scheduling laws (e.g., NYC, Seattle, Chicago, San Francisco) Ensure adherence to minor labor laws, break rules, and scheduling constraints Support SOX audit readiness, including validation of pay policies, integrations, and controls Test pay rules, work rules, and schedule rules to ensure accurate and compliant pay outcomes Configuration & Environment Validation Validate end-to-end configuration of UKG building blocks, including: Business Structure Accruals Pay Rules / Work Rules Display Profiles & Preferences KPI Builder Security Roles & Permissions Support environment strategy validation (Dev/Test/Prod) including: Data refresh cycles Configuration versioning Migration validation using Setup Data Manager (SDM) Defect Management & Reporting Log, track, prioritize, and retest defects using Jira Provide clear, actionable defect documentation with reproducible steps and impact assessment Generate test reports and quality metrics to communicate readiness and risk Partner with engineering and product teams to ensure timely defect resolution Collaboration & Stakeholder Engagement Collaborate with Store Operations, HR, Payroll, Legal, and IT teams to validate business-critical workflows Participate in requirement reviews, solution design discussions, and release planning Provide feedback on system usability, performance, and operational impact Act as a quality advocate, ensuring workforce solutions meet both functional and compliance standards Skill Requirements Hands-on experience with UKG Pro Workforce Management (UKG WFM / Kronos) 5+ years of experience in Quality Assurance, with a focus on enterprise applications Experience with test automation tools (TestAssure preferred) Strong understanding of workforce management processes including scheduling, timekeeping, and payroll Experience with defect tracking tools such as Jira Strong written and verbal communication skills Ability to work U.S. onshore hours Other Requirements Experience supporting retail workforce management environments Knowledge of labor laws and compliance requirements (predictive scheduling, minors, break rules) Experience validating SOX controls and audit processes Familiarity with Setup Data Manager (SDM) and UKG configuration migration Experience working within Agile delivery frameworks Background in test strategy design for highly configurable platforms Maximum Salary (US): 151000 Minimum Salary (US): 95000 Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. 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