Customer Quality Intern

Job description

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact Support KGD (Known Good Die) product mass production (MP) quality for China optical module customers, including SMT bumping application support and first-level failure analysis (FA). What You Can Expect Assist in Handling Customer Feedback: Under supervision, assist in receiving, documenting, and preliminary analyzing customer quality complaints and return information. Participate in Problem Investigation: Cooperate with engineers in tracking 8D reports and collecting relevant production records, inspection data, etc. Data Analysis and Reporting: Assist in collating customer quality data and participate in compiling monthly customer quality reports. Document Management: Assist in maintaining customer quality-related documents, such as quality agreements, customer-specific requirements, etc. What We're Looking For Bachelor's or Master's majoring in Electronics, Microelectronics, Materials, Mechanical Engineering, or related science and engineering fields. Basic understanding of quality management tools (e.g., 8D, 5Why) is preferred; some knowledge of semiconductor packaging and testing processes is a plus. Good logic thinking and problem analysis skills. Serious and responsible in work, with strong learning ability and communication coordination skills. Proficiency in using Office software. Additional Compensation and Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Interview Integrity To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews. These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process. This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment. #LI-HP1