
B2B Business Development Representative - Onsite in Santry, Dublin
Convergys · Ireland, Dublin -Santry
Applications are made on Convergys's own site. We never sit in the middle.
Job description
Job Title: B2B Business Development Representative - Onsite in Santry, Dublin Job Description We are looking for a Business Development Representative, based in CDMX to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environmentProvide accurate weekly, monthly, and quarterly sales forecasts. Develop strong product knowledge and technical understanding of services to assess client needs and requirements. Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage. Manage competitive pressures and handle objections to retain existing customers and acquire new ones. Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound. Collaborate closely with your team and management to ensure a professional and consistent customer experience. Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date. Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals. Work as part of a sales team and report directly to a Sales Manager. You leverage AI-enabled tools to support prospect research, account planning, customer engagement, and opportunity development. You combine AI-generated insights with your own business acumen to personalize interactions, strengthen client relationships, and drive revenue growth Location: Ireland, Dublin -Santry Language Requirements: English (Required) Time Type: Full time
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