Learning and Development Coordinator

Job description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a hands-on, organized, and collaborative Learning & Development Specialist to help scale Oura’s learning ecosystem. In this role, you’ll manage the day-to-day operations of our LMS, develop useful learning and compliance reporting, uphold standards for learning content, and help maintain L&D’s AI-enabled learning tools. You’ll partner with employees, subject-matter experts, vendors, and cross-functional teams to keep learning experiences accurate, accessible, and well organized. What You Will Do: • Manage the learning platform (30%) Administer Sana@ŌURA, including user access, enrollments, assignment rules, course publishing and archiving, permissions, troubleshooting, and routine audits. Coordinate with the platform vendor and help improve how employees find and use learning resources. • Build/maintain reporting that supports decisions (10%) Maintain dashboards and tracking for learning programs and compliance training. Respond to data requests, identify patterns or gaps, and make information available proactively to L&D and relevant partners. • Steward AI-enabled learning workflows (5%) Monitor L&D’s learning agents and other AI-supported experiences for accuracy and usefulness. Investigate issues, correct or escalate errors, keep source content current, and recommend improvements. Help assess when automation is appropriate and when a human review or response is needed. • Support learning content quality and governance (15%) Apply established standards for metadata, accessibility, formatting, version control, and publication. Support subject-matter experts and content owners, coordinate content reviews, intake calls and maintain the content audit cycle. • Coordinate programs and learning operations (20%) Support program calendars, learning resource repositories, onboarding and manager-development logistics, vendor and contractor coordination, and the operational details that help programs run smoothly. • Grow into instructional design and development (10%) Initially, edit, format, and publish learning materials using existing templates and standards. Over time, take on defined content and module builds and contribute to the design and delivery of learning experiences. • Collaborate across teams (10%) Build productive working relationships with L&D colleagues, HR partners, IT and AI teams, vendors, and internal content owners to resolve issues and improve the employee learning experience. This is a remote role based in the US. What you'll bring • 2+ years of experience supporting learning and development, learning operations, an LMS, or a related employee-facing program. • Strong organizational skills and attention to detail, especially when managing content, assignments, data, and recurring processes. • Comfort learning and administering digital systems; able to troubleshoot routine issues and document clear processes. • Working ability with spreadsheets and reporting tools, including organizing data and turning it into clear, useful updates. • Clear written and verbal communication, with the ability to support employees and partner effectively with subject-matter experts and vendors. • Sound judgment with sensitive or compliance-related information; knows when to verify, escalate, or involve a subject-matter expert. • Curiosity about and experience with AI and automation, along with a careful approach to checking outputs for accuracy and usefulness. • A practical, service-oriented mindset and the ability to manage recurring work across global regions while adapting to changing priorities. Nice to have: