Senior Technical Lead

Job description

Enterprise Content Management (ECM) Engineer Job Description Enterprise Content Management (ECM) Engineer with minimum 3+ years of direct technical administration experience with Grooper and OpenText AppEnhancer (ApplicationXtender). Serve as the primary technical expert for Grooper (advanced data capture and AI) and OpenText AppEnhancer (formerly ApplicationXtender). Design automated document workflows, build advanced data extraction models, and ensure seamless system integrations across our enterprise applications. Basic programming skills like VB, Microsoft SQL Server or Oracle Database, including writing SQL queries and understanding database schemas Deep understanding of Windows Server environments, IIS, .NET frameworks, and cloud hosting architecture (Azure or AWS). Able to Install, configure, upgrade, and maintain Grooper and OpenText AppEnhancer server environments. Manage, optimize, and support our critical document ingestion and archiving infrastructure. Design and optimize Grooper document profiles, classification trees, and advanced OCR cleanup scripts. Configure pattern matching, table extraction, and integrated generative AI tools for unstructured documents. Manage AppEnhancer applications, indexing fields, and granular security matrices. Build and troubleshoot automated business routes using AppWorks or Flowable engines. Administer user permissions and authentication via Active Directory, OpenText Directory Services (OTDS), and Single Sign-On (SSO) configurations. Triage tier-2 and tier-3 support tickets, analyze engine error logs, resolve export failures, and maximize platform uptime. Key Responsibilities Enterprise Content Management (ECM) Engineer Job Description Enterprise Content Management (ECM) Engineer with minimum 3+ years of direct technical administration experience with Grooper and OpenText AppEnhancer (ApplicationXtender). Serve as the primary technical expert for Grooper (advanced data capture and AI) and OpenText AppEnhancer (formerly ApplicationXtender). Design automated document workflows, build advanced data extraction models, and ensure seamless system integrations across our enterprise applications. Basic programming skills like VB, Microsoft SQL Server or Oracle Database, including writing SQL queries and understanding database schemas Deep understanding of Windows Server environments, IIS, .NET frameworks, and cloud hosting architecture (Azure or AWS). Able to Install, configure, upgrade, and maintain Grooper and OpenText AppEnhancer server environments. Manage, optimize, and support our critical document ingestion and archiving infrastructure. Design and optimize Grooper document profiles, classification trees, and advanced OCR cleanup scripts. Configure pattern matching, table extraction, and integrated generative AI tools for unstructured documents. Manage AppEnhancer applications, indexing fields, and granular security matrices. Build and troubleshoot automated business routes using AppWorks or Flowable engines. Administer user permissions and authentication via Active Directory, OpenText Directory Services (OTDS), and Single Sign-On (SSO) configurations. Triage tier-2 and tier-3 support tickets, analyze engine error logs, resolve export failures, and maximize platform uptime. Skill Requirements Enterprise Content Management (ECM) Engineer Job Description Enterprise Content Management (ECM) Engineer with minimum 3+ years of direct technical administration experience with Grooper and OpenText AppEnhancer (ApplicationXtender). Serve as the primary technical expert for Grooper (advanced data capture and AI) and OpenText AppEnhancer (formerly ApplicationXtender). Design automated document workflows, build advanced data extraction models, and ensure seamless system integrations across our enterprise applications. Basic programming skills like VB, Microsoft SQL Server or Oracle Database, including writing SQL queries and understanding database schemas Deep understanding of Windows Server environments, IIS, .NET frameworks, and cloud hosting architecture (Azure or AWS). Able to Install, configure, upgrade, and maintain Grooper and OpenText AppEnhancer server environments. Manage, optimize, and support our critical document ingestion and archiving infrastructure. Design and optimize Grooper document profiles, classification trees, and advanced OCR cleanup scripts. Configure pattern matching, table extraction, and integrated generative AI tools for unstructured documents. Manage AppEnhancer applications, indexing fields, and granular security matrices. Build and troubleshoot automated business routes using AppWorks or Flowable engines. Administer user permissions and authentication via Active Directory, OpenText Directory Services (OTDS), and Single Sign-On (SSO) configurations. Triage tier-2 and tier-3 support tickets, analyze engine error logs, resolve export failures, and maximize platform uptime. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 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