Senior Sales Operations Analyst

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are seeking a highly analytical and detail-oriented Senior Sales Operations Analyst to support the effectiveness and scalability of our commercial organization. This role will serve as a key subject matter expert for CRM platforms, sales compensation, commercial analytics, and sales operations processes. The Senior Sales Operations Analyst will partner closely with Sales Leadership, Finance, and other cross-functional stakeholders to maintain high-quality commercial data, administer and analyze incentive compensation programs, develop actionable reporting, and continuously improve the tools and processes used by the sales organization. The ideal candidate combines strong technical data analysis capabilities with an understanding of sales compensation, commercial performance metrics, and the day-to-day needs of a high-performing sales organization. Key Responsibilities Serve as a key CRM expert for the commercial organization, supporting CRM processes, reporting, dashboards, data quality, and user adoption. Develop and maintain Salesforce reports and dashboards that provide visibility into sales activity, pipeline, performance, account management, and other key commercial metrics. Partner with Sales Leadership and business stakeholders to translate business requirements into scalable Salesforce solutions and process improvements. Monitor CRM data quality and establish processes to improve data accuracy, completeness, consistency, and governance. Support the administration and ongoing management of sales incentive compensation programs. Perform recurring sales compensation calculations and validations to ensure accurate and timely incentive payments. Model potential compensation plan changes and assess impact. Develop compensation statements, dashboards, and reporting that provide sales representatives and leadership with clear visibility into performance and incentive attainment. Support annual sales compensation planning, quota setting, and plan implementation. Develop and maintain recurring and ad hoc reporting on sales performance, productivity, pipeline, forecasting, incentive attainment, and other commercial KPIs. Analyze sales results to identify trends, performance gaps, opportunities, and potential risks. Translate complex data into clear insights and recommendations for Sales Leadership. Create executive-ready dashboards and reporting that enable data-driven commercial decisions. Requirements Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, or a related field. 5+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, Sales Analytics, or a related function. Strong hands-on experience with Salesforce, including reporting, dashboards, data management, and CRM workflows. Experience supporting or administering sales incentive compensation programs. Advanced Microsoft Excel skills, including complex formulas, lookups, pivot tables, data validation, and large-data-set analysis. Strong analytical and problem-solving skills with exceptional attention to detail. Ability to translate business requirements into reporting, system, and process solutions. Strong communication skills and the ability to work effectively cross-functionally. Ability to manage recurring operational responsibilities while simultaneously supporting projects and ad hoc requests. Experience with sales compensation platforms or incentive compensation management systems. Experience with BI and visualization tools such as Power BI or Tableau. Experience supporting quota setting, territory design, or sales planning. Experience in medical device, life sciences, or other healthcare related field. Preferred Requirements Experience with sales compensation platforms or incentive compensation management systems. Experience with SQL or other data-querying tools. Experience utilizing SAP or similar order management tools. Experience supporting quota setting, territory design, or sales planning. Experience working within a complex, matrixed commercial organization. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $96,440 - $132,605 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must