Product Manager, Personalized Card-Linked Offers

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Manager, Personalized Card-Linked Offers Overview Mastercard Services is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, technology, expert insights and strategic expertise, Services plays an important role in driving Mastercard’s differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address evolving market needs. We are looking for a Product Manager, Personalized Card-Linked Offers to support and scale our card-linked offers capabilities across Europe, with a particular focus on Mastercard’s personalized card-linked offers platform. Reporting to the Regional CA&E Rewards and Offers Product Management Lead, this role will serve as a regional product expert, connecting global product capabilities with the needs and opportunities of European markets. Role • Act as Product Owner for card-linked offers solutions across Europe, bringing global capabilities and relevant use cases into regional markets. • Partner with Global Product teams to provide regional input into the product roadmap and future product development. • Drive product localization and go-to-market activities across European markets, ensuring solutions meet local market needs. • Manage product economics and P&L considerations, including pricing analysis, business cases and relevant Studio processes. • Play an active role in pilot projects and relevant vendor or partner management. • Develop a strong understanding of the competitive landscape, regional market needs and opportunities, translating these insights into clear product requirements. • Deliver product training and education to Account Management, Sales, Technical Support and Customer Care teams. • Measure and articulate product value and provide analytical support across pre-sales and post-launch activities. • Partner with Global Product, Commercialization, Services Business Development and other cross-functional teams to support the broader solutions portfolio and scale card-linked offers capabilities across the region. • Support the effective use of card-linked offers technologies to maximize funding opportunities and facilitate customer and sales dynamics. All About You • Experience in product management or a related product role, with a track record of delivering innovative, customer-centric solutions. • Experience launching, localizing and scaling products in dynamic environments. • Strong analytical capabilities, including market analysis, pricing and business case development. • Ability to translate customer and market insights into clear product priorities and requirements. • Consultative mindset with the ability to develop compelling, customer-tailored narratives. • Strong understanding of consumer, industry and market trends. • Creative problem solver with the ability to build alignment across diverse teams. • Strong communication, networking and storytelling skills, with a focus on results and urgency. • Growth-oriented and adaptable, with the ability to thrive in a fast-paced, evolving environment. • Ability to work effectively across international markets and geographically diverse teams; experience in a matrixed organization is highly desirable. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Where applicable, additional information for positions located in Europe, including benefits, variable pay, and other disclosures, is available at https://careers.mastercard.com/us/en/disclosures. Candidates should review this information as part of the application process. Pay Ranges Rome, Italy: €68,000 - €101,000 EUR