Consultant

Job description

Job Purpose: To lead the Business-As-Usual (BAU) operations and maintenance of the CyberArk Private Cloud environment, ensuring seamless identity security, privileged access management (PAM), and compliance in alignment with enterprise security policies and regulatory standards. Key Responsibilities Key Responsibilities: CyberArk BAU Leadership Lead the day-to-day operations of CyberArk Private Cloud platform. Act as SME for CyberArk PAM suite (PVWA, CPM, PSM, PTA, Conjure, EPM, etc.). Operational Excellence Manage vault onboarding/offboarding, safe management, policy enforcement, and PAM lifecycle tasks. Ensure timely incident resolution, service request fulfilment, and change execution related to CyberArk. Security & Compliance Enforce PAM governance and ensure audit readiness and compliance with internal/external controls. Monitor and respond to CyberArk security alerts, logs, and forensic data. Maintenance & Support Perform system health checks, upgrades, patching, and backup activities. Coordinate with infrastructure and security teams for capacity, availability, and DR. Automation & Improvements Drive automation initiatives to enhance PAM operations efficiency. Participate in continuous improvement of operational playbooks, SOPs, and dashboards. Stakeholder Collaboration Liaise with application owners, AD, cloud, and SOC teams for PAM integration. Provide technical guidance and mentoring to junior support staff. Reporting & Documentation Generate regular performance, compliance, and audit reports. Maintain accurate documentation for configurations, SOPs, and incident handling. Skill Requirements Required Skills & Experience: 5–8 years in CyberArk administration with strong exposure to private cloud environments. Hands-on experience with CyberArk Core PAM, PAS, and Vault management. Proficient in Windows/Linux environments, Active Directory, and scripting (PowerShell, REST API). Knowledge of compliance frameworks (ISO 27001, SOX, PCI-DSS, etc.). ITIL certification or equivalent experience in BAU operations desirable. Strong analytical, documentation, and stakeholder communication skills. Other Requirements null Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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