Track Lead Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster

Job description

Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers. Key Responsibilities Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers. Skill Requirements Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers. Other Requirements Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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