Subject Matter Expert (Support&Ops)

Job description

Job Summary Job Description: SAM Licensing SME Experience: 7- 14 Years of Relevant Industry Experience Title : SAM Licensing SME Required Skills: In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP Certifications in ITAM, SAM, or ITIL are preferred. In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc. Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process. Depth knowledge on Publisher license metric. Knowledge of Generating and reviewing software compliance position report. Able to identify opportunities for software harvesting and optimization. Good Presentation skills Good working knowledge of MS Excel, MS Access, Power Point. Roles and Responsibilities: Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc. Plan for renewals, renewal recommendations. Harvesting & Optimization etc. Day to Day SAM operation work (ELP Creation etc.) Resource building and Resource planning Training and Mentoring of the team. Escalation handling. Key Responsibilities Job Description: SAM Licensing SME Experience: 7- 14 Years of Relevant Industry Experience Title : SAM Licensing SME Required Skills: In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP Certifications in ITAM, SAM, or ITIL are preferred. In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc. Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process. Depth knowledge on Publisher license metric. Knowledge of Generating and reviewing software compliance position report. Able to identify opportunities for software harvesting and optimization. Good Presentation skills Good working knowledge of MS Excel, MS Access, Power Point. Roles and Responsibilities: Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc. Plan for renewals, renewal recommendations. Harvesting & Optimization etc. Day to Day SAM operation work (ELP Creation etc.) Resource building and Resource planning Training and Mentoring of the team. Escalation handling. Skill Requirements Job Description: SAM Licensing SME Experience: 7- 14 Years of Relevant Industry Experience Title : SAM Licensing SME Required Skills: In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP Certifications in ITAM, SAM, or ITIL are preferred. In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc. Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process. Depth knowledge on Publisher license metric. Knowledge of Generating and reviewing software compliance position report. Able to identify opportunities for software harvesting and optimization. Good Presentation skills Good working knowledge of MS Excel, MS Access, Power Point. Roles and Responsibilities: Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc. Plan for renewals, renewal recommendations. Harvesting & Optimization etc. Day to Day SAM operation work (ELP Creation etc.) Resource building and Resource planning Training and Mentoring of the team. Escalation handling. Other Requirements Job Description: SAM Licensing SME Experience: 7- 14 Years of Relevant Industry Experience Title : SAM Licensing SME Required Skills: In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP Certifications in ITAM, SAM, or ITIL are preferred. In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc. Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process. Depth knowledge on Publisher license metric. Knowledge of Generating and reviewing software compliance position report. Able to identify opportunities for software harvesting and optimization. Good Presentation skills Good working knowledge of MS Excel, MS Access, Power Point. Roles and Responsibilities: Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc. Plan for renewals, renewal recommendations. Harvesting & Optimization etc. Day to Day SAM operation work (ELP Creation etc.) Resource building and Resource planning Training and Mentoring of the team. Escalation handling. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely