Senior People Ops Manager (International)

Job description

ABOUT US Founded in 2019 and part of Y Combinator's 2020 cohort, Photoroom https://www.photoroom.com is the leading visual solution for e-commerce. We've raised Series B funding and reached 300+ million users worldwide, processing over 5 billion images annually and serving both small businesses and major enterprises like Amazon, DoorDash, and Decathlon through our mobile app, web platform, and API. We're a team of 100+ passionate builders giving e-commerce businesses superpowers to create visuals that help them grow, making the hardest parts of selling online disappear. We focus on craft, innovation, and collaboration to create exceptional impact for e-commerce businesses worldwide. THE ROLE We are looking for a Senior People Operations Manager to own and improve the systems, processes and operational foundations behind our People function, across all of our markets. You will own the core People Operations scope: payroll, HRIS, contracts, compliance, benefits, employee lifecycle operations, immigration, people data and our HR tooling. But this is not simply a role about running existing processes - your job is to make them better. You will build the people workflows, automation, documentation and self-service mechanisms that allow Photoroom to keep moving quickly as we grow, without creating unnecessary complexity. This scope has so far sat within a small generalist People team. You will be the first person to own it as a dedicated senior scope, giving you the opportunity to shape this operating model. We are also an AI-native company, and we want our People function to operate the same way. We expect you to actively use automation and AI to improve speed, reliability and employee experience, while maintaining a high bar for privacy, compliance and trust. You will report to our VP People. This is a senior individual contributor role with no direct reports today. WHY THIS ROLE EXISTS We have built a lot quickly. Today, our People Operations environment includes: - French and USA payroll and entity obligations - European employees through an EOR setup - Growing Paris and New York offices - Multiple benefits providers and external partners - An HR technology stack that has grown alongside the company The foundations work. Now they need a clear owner and regular improvements. We want to move from processes that depend on individual knowledge and manual intervention to an operating model that is documented, automated, measurable and more self-service for our employees. Your goal is to strengthen our foundations with proven best practices and build a model that scales comfortably with the company. WHAT YOU WILL OWN PAYROLL - Own and Run monthly payroll for France and our European population, and twice-monthly US payroll, working closely with our external providers - Manage relationships with payroll, EOR and employment providers COMPLIANCE - Maintain our French statutory obligations and HR compliance calendar, including employee records, social declarations, DUERP and employee data requirements - Own the operational administration of our CSE, including convocations, agendas, meeting preparation, PV review, annual budget administration and mandatory timelines - Monitor relevant employment law developments and translate changes into concrete actions - Coordinate compliance across our European and US setups, with deep expertise expected in France primarly CONTRACTS AND PEOPLE DOCUMENTATION - Employment contracts, amendments, offer letters, attestations and standard HR letters, maintaining and improving templates as our organisation and legal environment evolve - Setting clear service levels for recurring People Ops requests - Building practical People playbooks and documentation that employees and managers can actually find, understand and use EMPLOYEE LIFECYCLE - Onboarding administration from signed offer through day one, coordinating payroll, benefits, declarations, IT access, equipment, manager actions ect.. - Offboarding and exit administration, including documentation, payroll, benefits, access removal and final employment documents - Promotions, compensation changes, employment changes, contract amendments, leaves, parental leave and other employee changes - Immigration and visa administration, including external providers, applications, renewals and deadline tracking BENEFITS & COMPENSATION - Administer benefits and manage providers across France, Europe and the US - Run annual renewals with Finance and the VP People, using cost, usage and employee value to inform decisions - Support compensation benchmarking and salary band maintenance HRIS, DATA AND AUTOMATION Our HRIS is Hibob today, which may or may not change. You will own the reliability and evolution of our People systems. This includes: - HRIS configuration, permissions, workflows, integrations and data quality - Making the HRIS the reliable sour