Product Manager, B2B Customer Solutions

Job description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Oura is looking for a  Product Manager, B2B Customer Solutions to help build the products and workflows that bring Oura to organizations and partners around the world. You will own defined workstreams within our B2B offerings across corporate sales, health, and partner channels, and contribute to larger cross-functional initiatives that help businesses discover, purchase, implement, and grow with Oura.In this role, you will work closely with Product, Engineering, Design, Commercial, Operations, Legal, and Finance partners, with guidance and mentorship from senior members of the Commercial Solutions team. This is a great opportunity for a product manager who is ready to take on increasing ownership and wants to see their work drive measurable revenue and partner growth. This role is open to U.S. candidates only. This role can be fully remote with a slight preference for candidates based in San Francisco, Chicago, or Boston, or a hybrid of remote/in-person if based in the San Francisco Bay Area. What You Will Do: • Own products and workstreams within B2B Customer Solutions, from development through launch and ongoing iteration, with increasing independence. Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners. Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track, and clearly communicating status and risks. • Develop the product strategy for your area, taking inputs from company objectives, the Commerce team, and your internal and external customers. Formulate informed opinions on our direction and strategy. • Ensure operational excellence across multiple active projects, setting standards, dashboards, and processes that keep teams aligned, unblocked, and accountable for outcomes. Set goals, identify metrics, implement instrumentation. • Be the voice of the customer, working directly with B2B customers as well as internal Sales, BD, enablement, marketing, and operations teams to deeply understand customer problems. • Be the resident expert for our solutions. Teach sales, enablement, and marketing about our solutions, known gaps, and our roadmap. • Partner with platform and core product teams (e.g., Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver end‑to‑end experiences that work for both members and customers. • Influence peers across Product, Commercial, and Operations to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a growth engine for the business. • Tell the story of B2B growth, its place within the company’s strategy, and what our customers need and expect from Oura. What you'll bring • 5+ years of experience as a product manager, ideally with significant time spent in B2B/enterprise, SaaS, commerce, or health tech environments, with clear evidence of owning complex, revenue‑impacting products or platforms. Experience working directly with ERP systems and analytics platforms a plus. • Demonstrated executional experience on cross‑functional initiatives that span multiple teams, systems, and stakeholders, with a track record of delivering measurable business outcomes. • Strong business acumen and comfort working with commercial leaders; you can help prioritize efforts based on factors such as revenue impact, margin, scalability, operational efficiency, and strategic fit. • Comfort operating in ambiguous environments, where data may be incomplete or changing, while still driving clarity, focus, and high‑quality decisions. • Proven ability to contribute to product vision and strategy, translate it into coherent ro