Engineer II, Field Process

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Job's Mission As a Field Process Engineer, you will be responsible for supporting process development, optimization, and integration for ASM’s semiconductor manufacturing customers. Working closely with customers, internal business units, and engineering teams, you will contribute to resolving technical challenges, improving process performance, and supporting the introduction of new products and technologies. Your technical expertise and customer-focused approach will contribute to customer satisfaction and the successful implementation of ASM’s process solutions. What You Will Be Working On • Develop and optimize advanced thin-film deposition processes to meet customer requirements and product specifications. • Support customer process development projects and contribute to successful project execution. • Support new product introductions, new process qualifications, and technology transfer activities. • Investigate process, equipment, and integration-related technical issues and implement effective solutions. • Analyze experimental and production data to identify opportunities for process improvement and resolve technical issues. • Plan and execute process experiments, evaluations, and troubleshooting activities with a high degree of independence. • Collaborate with customers, Business Units (BU), and internal engineering teams to align on process requirements and implementation plans. • Support field escalations and quality investigations, including root-cause analysis and corrective actions. • Create and maintain technical documentation, reports, evaluation results, and application-related materials. • Drive continuous improvement activities related to process capability, productivity, yield, and equipment performance. • Participate in technical discussions with customers regarding technology roadmaps and future process requirements. • Share technical knowledge and best practices with other engineers and team members. What We Are Looking For • Bachelor's or Master's degree in Material Science, Chemical Engineering, Physics, Semiconductor Engineering, or a related technical discipline. • Relevant hands-on experience in thin-film deposition or semiconductor process engineering. • Experience with ALD, PEALD, CVD, PECVD, Epitaxy, Furnace, or related semiconductor processes is preferred. • Ability to independently perform process development, technical analysis, experimentation, and customer support activities. • Strong analytical and problem-solving skills with the ability to address complex technical challenges. • Ability to build effective working relationships with customers and internal stakeholders. • Strong customer focus, ownership, and accountability for assigned projects and technical issues. • Good verbal and written communication skills in Japanese and English, including the ability to communicate technical information effectively. • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint. • Willingness to work in a cleanroom environment while complying with safety requirements and PPE protocols. 職務概要（Job Mission） Field Process Engineerとして、ASMの半導体製造装置をご使用いただいているお客様に対し、プロセス開発、最適化、およびインテグレーションに関する技術サポートを担当していただきます。 お客様、社内のBusiness Unit、および各エンジニアリングチームと密接に連携しながら、技術課題の解決、プロセス性能の向上、新製品・新技術の導入を支援します。 専門知識とお客様視点を活かし、顧客満足度の向上とASMのプロセスソリューションの円滑な導入に貢献していただくポジションです。 主な業務内容（What You Will Be Wor