Technical Specialist

Job description

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services) The IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors. Main responsibilities: Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs. Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency. Key Responsibilities CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services) The IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors. Main responsibilities: Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs. Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency. Skill Requirements CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services) The IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors. Main responsibilities: Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs. Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency. Other Requirements CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services) The IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors. Main responsibilities: Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs. Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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