Clinical Governance Pharmacist

Job description

We are seeking an experienced and passionate Clinical Governance Pharmacist to support patient safety, regulatory compliance, and governance standards across our pharmacy network. Working closely with Regional Managers, Supervising Pharmacists, and pharmacy teams, you will help ensure the highest standards of professional practice, compliance, and patient care while supporting the safe and effective operation of our pharmacies. This is a field-based role with regular travel to pharmacy locations, providing governance oversight, compliance support, audit activity, incident investigations, and regulatory guidance. The role will report into our Regulatory Pharmacist. Key Responsibilities Act as the primary governance support partner for a portfolio of pharmacies. Drive compliance with PSI requirements, company SOPs, legislation, and professional standards. Conduct pharmacy audits and monitor governance, patient safety, and operational risks. Lead investigations into medication errors, near misses, patient safety incidents, and customer complaints. Support PSI inspections, regulatory responses, and corrective action planning. Identify compliance gaps and work with pharmacy teams to implement sustainable improvements. Provide coaching and guidance to pharmacists and pharmacy teams on governance and best practice. Support the rollout of new pharmacy services, operational initiatives, and business projects. Contribute to pharmacist recruitment, onboarding, training, SOP development, and wider Regulatory Office activities. Requirements: PSI-registered Pharmacist in good standing. Minimum 5 years' post-registration community pharmacy experience. Previous experience in a Supervising Pharmacist, pharmacy management, governance, or area support role. Strong knowledge of Irish pharmacy legislation, PSI guidance, and professional standards. Experience in audit, incident investigation, risk management, and complaint handling. Excellent communication, coaching, stakeholder management, and problem-solving skills. Ability to influence, challenge constructively, and drive continuous improvement. Willingness to travel regularly across Ireland.