Program Manager, Product Data Operations, Family of Apps

Job description

The Product Data Operations (PDO) team provides the data, insights, and human operational rigor that power machine learning and AI at Meta. Within the Family of Apps (FoA), we partner with Product, Engineering, Research, and Data Science to deliver high-quality data and evaluations that support product development and improve experiences across Meta's apps. As a Program Manager on the Product Data Operations Family of Apps team, you will independently lead multiple cross-functional programs that deliver high-quality data and evaluate AI model performance through AI-powered production and specialized human expertise. You will translate product needs into executable plans, determine the right mix of AI and expert-human workflows, and own program quality and delivery outcomes. In partnership with technical teams and domain experts, you will benchmark AI labelers, establish and maintain trusted evaluation datasets, calibrate automated judges, and monitor performance as models and product needs evolve. You will strengthen expert-reviewer capabilities and improve the tools, measurement practices, and workflows that enable reliable, scalable delivery. Throughout, you will turn operational and evaluation findings into actionable recommendations for product partners while improving quality, speed, and cost. This individual-contributor role requires sound judgment in ambiguous situations, analytical problem solving, and the ability to influence internal partners and external delivery teams without formal authority.