Knowledge Management Manager

Job description

• Partner with Marketing and Operations teams to ensure the martech toolset architecture delivers the dataset required for marketing plan and performance-based reporting & insights • Ensure the UX and data architecture for M+C MarTech tools support simple, intuitive data entry. • Develop materials and train marketers and data & analytics team members to ensure clean data entry for accurate reporting • Ensure that marketing and data tool owners collaborate to review to ensure data integrity for any proposed changes to the MarTech fields, field values & architecture • Play a critical role in ensuring data quality and integrity by proactively identifying technical data and governance issues and collaborating with appropriate teams to resolve • Adhere to and evangelize data privacy and security compliance policies and procedures including participating in global legal reviews of our digital analytics platforms when required • Digital library sciences expertise required: understanding and experience in data classification, structure, nomenclature, governance and change management • Experience working in a complex, global, corporate environment excellent at adapting to constant change • Expertise in Master Data Management including data governance, taxonomy and data entry best practices • Experience working with digital data entry and analytics tools including SharePoint, Salesforce (MMS), Minitab, Adobe Analytics, Sprinklr (Preferred) • Experience in managing large scale migrations ensuring continuity of critical data & analytics reporting • Experience with tool integrations and ensuring that key downstream tool owners across Accenture collaborate in a timely manner to ensure data integrity for any proposed changes to M+C Plan fields, field values & architecture. • Demonstrable skills in understanding key marketing analytics business questions and using that understanding to partner with global BI and Data Management teams on processes and architectures that support analytics needs • High level of computer literacy, proficiency in MS Office - PowerPoint, Word, and Excel • Data Integrity-based skill sets: data validation, notification, and cleansing • SQL (Preferred) • English language proficiency Other Requirements • Excellent communication, presentation, and critical thinking skills • Proven ability to successfully collaborate within and across a variety of teams • Rigorously detail-oriented with commitment to accuracy and track record of project management success • Ability to influence leadership and stakeholders through relationship-building, executive-level presence and subject matter expertise • Ability to prioritize projects with a focus on impact • Ability to operate with a high level of energy, commitment and enthusiasm to take on a complex, challenging role in a dynamic, fast-paced organization About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.