Senior Platform Software Engineer

Job description

Oracle Cloud Infrastructure is expanding its file storage services that operate at high scale in a broadly distributed, multi-tenant cloud environment. Our customers run critical workloads on OCI, and our mission is to provide best-in-class file storage capabilities alongside compute, networking, database, and security services. As an Engineer , you will operate and improve File Storage using NetApp services in a highly distributed environment. You will be part of the first line of defense for service health and customer experience. The role requires a hands-on engineer who values simplicity, automation, scalability, clear documentation, and collaborative problem solving. You will work on production operations, incident response, operational readiness, observability, change management, capacity planning, and long-term reduction of operational toil. The role calls for strong ownership and customer focus, using service metrics, logs, alarms, and ticket trends to prioritize improvement