Senior Technical Support Specialist

Job description

1. SAP IBP Demand Planning Systems Analyst Role Summary We are looking for an SAP IBP Demand Planning Systems Analyst to support demand planning, forecasting, integration, and ongoing application support. The consultant will work with business and technical teams to understand planning requirements, troubleshoot issues, and enhance the IBP Demand Planning solution. Key Responsibilities Support SAP IBP Demand Planning processes and solutions. Configure and support planning areas, planning levels, attributes and key figures . Support statistical forecasting, forecasting models and demand sensing . Analyze forecast-related issues and support business demand-planning activities. Gather business requirements and translate them into functional/technical solutions. Support solution design and architecture discussions for demand-planning requirements. Troubleshoot planning, data and integration issues. Support data interfaces and dependencies across SAP IBP, BW/4HANA and BPC . Support integrations using CPI-DS . Monitor and troubleshoot scheduled interfaces/jobs involving Control-M . Prepare functional specifications, documentation, test scenarios and support testing. Support incidents, service requests, enhancements and recurring operational activities. Required Skills SAP IBP Demand Planning Statistical Forecasting Forecasting Models Demand Sensing Planning Areas / Planning Levels Key Figures Requirements Analysis Solution Architecture / Design BW/4HANA BPC CPI-DS Control-M Key Responsibilities 1. SAP IBP Demand Planning Systems Analyst Role Summary We are looking for an SAP IBP Demand Planning Systems Analyst to support demand planning, forecasting, integration, and ongoing application support. The consultant will work with business and technical teams to understand planning requirements, troubleshoot issues, and enhance the IBP Demand Planning solution. Key Responsibilities Support SAP IBP Demand Planning processes and solutions. Configure and support planning areas, planning levels, attributes and key figures . Support statistical forecasting, forecasting models and demand sensing . Analyze forecast-related issues and support business demand-planning activities. Gather business requirements and translate them into functional/technical solutions. Support solution design and architecture discussions for demand-planning requirements. Troubleshoot planning, data and integration issues. Support data interfaces and dependencies across SAP IBP, BW/4HANA and BPC . Support integrations using CPI-DS . Monitor and troubleshoot scheduled interfaces/jobs involving Control-M . Prepare functional specifications, documentation, test scenarios and support testing. Support incidents, service requests, enhancements and recurring operational activities. Required Skills SAP IBP Demand Planning Statistical Forecasting Forecasting Models Demand Sensing Planning Areas / Planning Levels Key Figures Requirements Analysis Solution Architecture / Design BW/4HANA BPC CPI-DS Control-M Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. 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