Manager- Digital Marketing

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Manage the Hailo Developer Zone, including registration, gated access, permission models, and content tiers. Coordinate software release publishing across the website, Developer Zone, and community platforms. Manage software, documentation, and downloadable content distribution. Administer documentation publishing and release coordination with relevant internal teams. Manage customer and developer registration, gated delivery, entitlements, and download permissions. Administer HubSpot workflows and coordinate integrations with Salesforce and website registration systems. Manage customer communications for software releases, product updates, and developer engagement programs. Oversee community operations, moderation workflows, vendor coordination, and escalation paths. Coordinate with Communiteq, Kapa AI, Group 107, and related support processes. Document operating models, access requirements, dependencies, vendors, account ownership, business rules, and escalation paths. Train Microchip personnel and hand off digital ecosystem operations to designated owners and support teams. Requirements/Qualifications: Required Experience Deep knowledge of the Hailo Developer Zone and associated operational processes. Experience managing developer portals, gated content systems, permission models, and user entitlement processes. Experience administering software release publishing workflows and downloadable content distribution. Familiarity with documentation publishing and release coordination across engineering, product management, and support teams. Experience with WordPress-based website operations, custom plugins, publishing processes, and operational dependencies. Understanding of website hosting, infrastructure dependencies, storage and download architecture, and IT-managed systems. Experience managing customer and developer registration workflows and user journeys. Experience administering HubSpot for lead capture, newsletters, marketing campaigns, release communications, and engagement tracking. Experience coordinating HubSpot integrations with Salesforce and website registration systems. Experience operating developer communities, including moderation, escalation workflows, and vendor coordination. Experience managing external vendors, requirements, issue triage, and operational support relationships. Technical and Platform Knowledge Developer portal administration Access control, gated content, and permission management Software release and digital asset distribution Documentation publishing workflows WordPress and custom plugin operations HubSpot administration and Salesforce integration workflows Community platform operations and moderation Kapa AI chatbot content sources, integrations, maintenance, and renewal considerations Website hosting, infrastructure dependencies, and storage/download architecture Travel Time: No Travel To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.