London Transformation Manager (Digital Transformation Roadmap) E1 8EP

Job description

As a Digital Change Transformation Manager, you’ll lead key transformation programmes that are central to Digital’s change journey. You’ll take ownership of initiatives from planning through to delivery, ensuring they achieve their objectives, align with wider cultural change and contribute to Digital’s transformation. You’ll play an important role in evolving Digital as an enabler for BT and its customers, helping create a more innovative, effective and future-focused organisation. What you’ll be doing Lead the end-to-end delivery of digital transformation initiatives, managing plans, budgets, risks, dependencies and delivery against agreed business outcomes. Use data analysis, process redesign and continuous improvement techniques to identify opportunities that improve performance, efficiency and value across Digital. Facilitate workshops and lead cross-functional teams to define scope, solve complex problems, identify root causes and implement effective solutions. Build strong relationships with senior stakeholders, providing trusted advice, influencing key decisions and securing alignment on strategy, priorities and progress. Drive successful change adoption through effective communication, engagement and change management, ensuring sustainable improvements are embedded into operational teams. Champion transformation of operating and delivery models, role-modelling BT behaviours and fostering a culture of continuous improvement and innovation. Essential Skills / Experience Experience of working in portfolio management, project management or PMO. Experience in change management frameworks. Ability to build effective transformation and project plans, from scratch, to deliver benefits. Desirable Skills / Experience Confident leading teams through change & ambiguity in an ever-changing environment, as well as coaching and mentoring colleagues as required. Experience with logical investigation/root cause analysis skills. Experience managing board-level/executive stakeholders across BT Group. Our Package Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, well-being, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market-leading Pension scheme – 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. Apply Now Start applying with LinkedIn Please wait... Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. ©BT Group 2026 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. 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