Lucerne Senior Director Customs Compliance (mfd) LU

Job description

Purpose: Lead the global customs compliance function, ensuring full compliance with relevant customs legislation while streamlining processes and procedures to ensure maximum efficiency. Responsible for a global annual duty cost of EUR1.4bn. Support the operation of customs processes globally, identifying and implementing best practice. Managing or supporting Global Customs involvement in supply chain / tech projects as necessary. Key Responsibilities: · Manage Global Customs functional teams. Ensure all functional teams are managed efficiently and compliantly. Ensure high standards of compliance and performance are achieved in tariff classification, preferential duties, customs valuation, audits, legal disputes and customs product development. · Review duty paid by country and identify opportunities to mitigate / delay costs, prioritising the top 10 countries by annual duty paid. · Manage customs risks for the company in areas such as customs valuation, preference and classification, and support any customs audits on these areas globally. Maintain risk register for customs, reporting to the Board. · Manage active audits and on-going legal disputes. Manage a network of external attorneys to support in audits and disputes. · Shape, build and optimise customs processes in all functions with the aim of reducing costs while ensuring full compliance with relevant governmental regulations. · Maintain relationships with Customs teams at a local level and ensure all audits are properly managed and fully supported by all functions. · Provide support to markets in obtaining and retaining supply chain security status (e.g. AEO and C-TPAT). Identify and implement appropriate measures to maintain the AEO status of adidas. · Ensure master customs manuals detailing processes, procedures and controls are maintained. Support markets t roll-out local versions. Review breaches of supply chain security arrangements and identify global implications. · Conduct compliance reviews in conjunction with the local operation teams to support continuous improvement and consideration of best practices. Provide feedback to Market Heads on performance. · Offer customs technical expertise to Markets globally, particularly on supply chain security accreditations and broker selection and management. · Manage claims to preference (circa EUR500m savings per annum) and liaise with Sourcing on allocation strategies. · Lead ad hoc projects assigned. Ensure successful project execution and on-time completion by managing project materials and research, generating schedules and reports, managing minutes from meeting, and updating project progress to project stakeholders/sponsors /senior management. · Represent adidas on International Trade and Customs committees, ensuring that the Group has advance information of potential developments. Key Relationships: · Customs Teams - Markets · Supply Chain Management – Transport & Logistics, Distribution Team · Customs authorities · Group Finance (incl Taxes – VAT and TP teams) · Global Sourcing · Global Tech · External software providers · Trade Bodies · External advisors / Attorneys Knowledge Skills and Abilities: • In depth knowledge of global customs legislation on valuation, classification, special trade programs, customs procedures, and supply chain security • Experience of stakeholder management including up to Board level • Experience of completing compliance reviews • Experience of working within a global customs environment • Strong research, writing, communication and analytical skills • Experience of negotiating with customs authorities globally • Experience of managing and developing staff • Experience of supply chain operations Requisite Education and Experience / Minimum Qualifications: • 10 years of relevant experience in customs related functions • Excellent interpersonal and communication skills with all levels in a cross-cultural environment, both written and oral in English. • Educated to University level or equivalent practical experience • Ability / willingness to travel essential AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. – Culture Starts With People, It Starts With You – By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers. Job Title: Senior Director Customs Compliance (m/f/d) TEAM: Supply Chain & Sourcing Location: Lucerne State: LU Country/Region: CH Contract Type: Full time Number: 551343 Date: Oct 26, 2026 Apply now » Find similar jobs: Home Search Jobs Imprint Legal Notice Privacy Notice Contact Opens in a new tab. Opens in a new tab. Opens in a new tab. THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES. © 2026 adidas. All Rights Reserved.