Global Product Manager, Analytics Software

Job description

The Analytics Software Product Manager is responsible for the strategy, roadmap and end-to-end product lifecycle of software supporting Repligen Analytics instruments and connected solutions. The role aligns customer needs, business priorities and cross-functional requirements to deliver software products that improve user experience, product quality, connectivity and measurable customer and business outcomes. The Software Product Manager serves as the product owner within the Agile development process and partners closely with Software Engineering, instrument Product Managers, Quality, Applications, Service & Support, Commercial teams and cross-functional business units. The role will have responsibility for software product strategy, ownership and integration across the Process Analytics portfolio, including digital-twin capabilities and strategic software partnerships. This role is expected to model our Leadership Behaviors—Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results—in all aspects of work.Responsibilities Product strategy & roadmap ownership• Define, own and maintain the software product vision, strategy, roadmap and lifecycle, aligned with organizational strategy and business unit priorities, while demonstrating strategic thinking and accountability for business outcomes. • Translate business objectives, customer workflows and market needs into actionable product initiatives, epics, user stories and acceptance criteria that create measurable value for customers and the organization. • Communicate short-, mid- and long-term product direction, priorities and tradeoffs to stakeholders with clarity, transparency and sound judgment. Cross-business integration & collaboration• Serve as the primary Process Analytics product representative for software strategy and integration across business units and product platforms, fostering alignment and collaboration across diverse stakeholders. • Partner with instrument Product Managers to align software priorities across SoloVPE PLUS, FlowVPX, RPM and the broader Process Analytics portfolio. • Coordinate shared roadmaps, dependencies and integration priorities across internal systems, third-party platforms and future digital solutions, driving alignment toward common goals. • Define product requirements and priorities for integrating digital-twin capabilities with Process Analytics instruments, systems and data workflows. • Manage the product relationship with Novasign, aligning joint roadmaps, integration priorities, customer needs and commercialization requirements with internal stakeholders while building strong, trusted partnerships. Prioritization & product ownership• Own and prioritize the software backlog using transparent, value-based decision criteria that consider customer impact, business value, quality, compliance, risk and delivery capacity. • Maintain backlog discipline through regular refinement, prioritization and alignment with the product roadmap. • Define clear product requirements, acceptance criteria and intended outcomes for development initiatives. • Balance stakeholder requests while providing clear rationale for what is built, why it matters and how success will be measured, demonstrating accountability and informed decision-making. Metrics, insights & performance• Define and track product KPIs and objectives aligned with customer and business outcomes. • Use customer feedback, usage insights, support cases, defect trends and service data to identify improvement priorities and inform data-driven decisions. • Provide product performance updates, trend analysis and recommendations to stakeholders and leadership, driving continuous learning and improvement. User experience & customer advocacy• Partner with customers, Applications and UX resources to understand user journeys, workflows and unmet needs, acting as a strong advocate for the customer. • Translate customer insights into product requirements and roadmap priorities. • Drive a consistent, intuitive software experience across Analytics products and connected workflows that enhances customer satisfaction and adoption. Software quality & continuous improvement• Partner with Engineering and QA to define product-level quality expectations, acceptance criteria and measurable release outcomes. • Own product prioritization of defects and quality improvements based on customer impact, risk and business priority. • Use post-release performance and customer feedback to guide continuous product improvement and deliver increasing value over time. Release readiness & commercialization• Partner with Engineering, Quality, Service and Applications to define product readiness criteria and confirm that customer-facing deliverables support launch objectives. • Ensure product requirements for release notes, training, documentation and customer enablement are identified and coordinated with accountable functions. • Support software positioning, packaging, pricing, forecasting and go-to-market planning, contributing to successful product adoption and business growth. Stakeholder communication & enablement• Provide clear software product updates and roadmap communications that articulate priorities, progress, risks and decisions. • Proactively surface cross-functional dependencies and recommend actions or tradeoffs, demonstrating ownership and a solutions-oriented mindset. • Support internal product training, demonstrations and enablement for Commercial, Applications, Service and Support teams, helping teams succeed through effective knowledge sharing. Qualifications • Bachelor’s degree in computer science, engineering, life sciences or a related technical discipline; advanced degree or MBA preferred. • 5+ years of software product management, product ownership or related experience in life sciences, analytical instrumentation, connected products or another technical market. • Demonstrated experience owning software roadmaps, requirements, backlogs and product priorities. • Working knowledge of Agile software development and experience partnering with software engineering and quality teams. • Experience with instrument software, connected devices, automation, data platforms, enterprise integrations or digital products preferred. • Experience managing external software, technology or development partnerships preferred. • Ability to translate customer workflows, technical needs and business objectives into practical software requirements and priorities. • Experience working across multiple products, business units and cross-functional teams in a matrixed organization. • Strong analytical, organizational, written and verbal communication skills. • Customer-facing experience and the ability to build effective internal and external relationships. What Repligen Offers Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated base salary range for this role, based in the United States of America is $115,000-$165,000. Compensation decisions are dependent on several factors including, but not limited to an individual's ,qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.