Capability Learning Partner Lead Patient Solutions QA

Job description

Make your mark for patients We are looking for a strategic, collaborative and curious Capability & Learning Partner Lead (Patient Solutions & Quality Assurance) to join our Learning team, based in our Brussels office in Brussels, Belgium. About the role You will shape the capability agenda for Patient Solutions and Quality, translating business and workforce priorities into a focused roadmap. You will identify critical current and future skills, guide investment decisions and bring together internal and external expertise to create scalable solutions. Using workforce insights, learning data and responsible artificial intelligence, you will help strengthen performance, adaptability and future readiness. Who you’ll work with You will be working in a team that partners closely with senior Patient Solutions and Quality Leaders, Talent Partners, Learning Operations, Digital teams and subject matter experts. You will also guide colleagues contributing to the portfolio and collaborate with external partners to deliver joined-up, learner-centred solutions across a complex global organization. What you’ll do Build trusted partnerships with senior leaders and translate business strategy, workforce priorities and performance challenges into clear capability priorities. Own and evolve the Patient Solutions and Quality capability roadmap, balancing immediate needs with long-term workforce readiness. Prioritize initiatives and investment, reusing enterprise solutions where possible and reshaping activity when evidence does not support continued investment. Orchestrate scalable solutions combining learning, coaching, practice, performance support, knowledge sharing, communities and workplace development. Define success measures and use workforce, talent and business insights to evaluate capability growth, behaviour change and business impact. Champion continuous learning and the responsible use of artificial intelligence and digital technology while leading contributors with clarity and accountability. Interested? For this role we’re looking for the following education, experience and skills: Master’s degree, or equivalent relevant experience, with a proven track record in learning and development or a related field. Strong experience in capability building, organizational development, talent, consulting or performance enablement within a complex global or matrix organization. Proven ability to influence senior stakeholders and translate business strategy and workforce challenges into prioritized capability roadmaps. Knowledge of adult learning, organizational change, skills-based approaches, portfolio management and meaningful impact measurement. Confidence using data and insights to guide decisions; knowledge of emerging learning technologies and artificial intelligence-enabled approaches is an advantage. Experience in pharmaceuticals, Life Sciences, Patient Solutions, Quality or another regulated environment, plus relevant professional certification, is an advantage. Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! About us UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. Why work with us? At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office. UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.