BANGALORE MANAGER II ENTERPRISE SYSTEMS KA 560048

Job description

Job Description: Role Overview Lead the strategy, lifecycle, service delivery, adoption, and continuous improvement of enterprise engineering systems. The role manages engineering applications and related processes, partnering with business units, vendors, technology teams and end users to deliver reliable, scalable and value-driven solutions. The role also promotes AI, automation, digital assessment and engineering transformation opportunities that improve user experience, productivity and business value. Key Responsibilities : Engineering systems leadership: Own the roadmap, lifecycle, operational performance, and continuous improvement of enterprise engineering applications and related processes. Engineering systems domain: Guide implementation and administration of standard and custom CAD, CAE, PDM, and related engineering tools, with strong specialization in PTC and Ansys products and exposure to broader industry solutions. Application lifecycle management: Drive planning, evaluation, implementation, upgrade, maintenance, support, and retirement activities, with specific focus on PTC and Ansys product portfolios. Software, licensing, and contracts: Manage software modules, entitlement models, license demand, utilization, renewals, vendor proposals, contracts, and cost optimization in collaboration with Procurement and business stakeholders. Service management: Establish and monitor application support, helpdesk, incident, request, problem, knowledge, and escalation processes to deliver consistent user service. Change management and adoption: Lead change-impact planning, stakeholder communication, user readiness, training, application promotion, feedback collection, and adoption measurement for engineering tools. Stakeholder and BU partnership: Build trusted relationships with business units, engineering leaders, users, vendors, and technology teams; translate business needs into prioritized system capabilities and service improvements. Governance and performance: Define service metrics, review delivery performance, manage risks and dependencies, support budgeting and forecasting, and provide clear updates to leadership. Customer success and value realization: Establish business partnerships, develop capability-building plans, influence strategic priorities through awareness, training, and consulting, and maximize technology adoption and measurable business value. AI and automation: Identify and promote practical AI, engineering automation, CAD automation, analytics, and workflow improvement opportunities; coordinate pilots, governance, adoption, and value tracking. Demand management: Monitor and meter application usage, forecast demand, establish appropriate contracts and build an effective external ecosystem of workforce and application vendors. Required Qualifications and Experience : Bachelor’s degree in Mechanical Engineering or an equivalent engineering discipline. Strong exposure to engineering systems and processes, including application lifecycle management for PTC and Ansys products. Experience with software modules, licensing models, demand planning, utilization, commercial negotiations, renewals, and contract management. Working knowledge of service management and helpdesk processes, including incident, request, problem, change, knowledge, and escalation management. Experience planning and delivering user training, application communications, product promotions, and adoption campaigns. Demonstrated experience leading change management and user adoption for engineering tools and process transformations. Exposure to AI and automation applied to engineering applications, processes, user support, or productivity improvement. Leadership and Core Competencies : Stakeholder management: Demonstrated ability to build and sustain strong business-unit relationships, align diverse stakeholders, manage expectations, and drive decisions. Customer focus: Strong service mindset with a practical understanding of engineering-user needs and business priorities. Learning agility and coaching: Ability to learn new technologies quickly, coach colleagues, strengthen team capability, and develop talent and future leaders. Operational excellence: Exposure to Lean IT, continuous-improvement methods, or TEOA-style practices for improving service quality, flow, productivity, and customer experience. Organizational change management: Experience planning and implementing stakeholder, communication, readiness, training, reinforcement, and adoption activities. People leadership: Ability to lead global teams, coach talent, develop capability, delegate effectively, and create accountability for service and delivery outcomes. Preferred Qualifications : Experience with PTC solutions such as Creo, Windchill/PDMLink and related engineering applications. Experience with Ansys or other industry-leading simulation and engineering analysis tools. Exposure to industry leading broader CAD, CAE, PDM, and engineering application suites. Familiarity with IT service management frameworks and application management ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! • Competitive Salary Package • Performance-Based Bonus Plans • Health and Wellness Incentives • Employee Stock Purchase Program • Community Outreach Programs / Charity Events • Employee Resource Group IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Job Locations: SURVEY NOS.11/1, 11/2, 11/4, 11/5, 23/4, 24/1 BANGALORE, Karnātaka 560048 India Posting City: BANGALORE Job Country: India Travel Required: Less than 10% Requisition ID: 161111 Workplace Type: Hybrid External Careers Page: Information Technology Apply Now Start apply with LinkedIn Please wait... TE Connectivity Home Applicant Privacy Equal Employment Opportunity Cookie Consent Manager Other Policies TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities. All CVs/resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE. No fee will be paid in the event an individual is hired by TE regardless of