Order Desk Specialist

Job description

Order Desk Specialist 5.5 Days Work, Long/Short Week Work Arrangement, Public Holiday Double Pay, Attractive Bonus, Medical Insurance Work Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station) Roles & Responsibilities Provide Sales & Administration Support to entire Aftermarket Operations Job orders administration – preparing job start to end, under designated SOP and WIP(Work in Progress) tracking Ensure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control. Ensure and maintain internal controls consistent with corporate requirements and good business practice Communication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner Assist in the formulation and implementation of strategies to improve the performance of teams operations Manage and develop documentation and job process requirements Requirements Higher Diploma or above. Priority will be given to candidates with business-related academic majors Minimum 5 years customer service or sales support background A strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment Self-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility PC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint) High degree of proficiency in Microsoft Excel and Power BI Data Analysis Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets Great command of both written and spoken English and Chinese(Cantonese & Mandarin) The candidate is a Hong Kong resident. Possess a Hong Kong SAR Permanent Identity Card. Native Cantonese speaker.