Director: Commercial & New Payment Flows Services Business Development Africa

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director: Commercial & New Payment Flows Services Business Development Africa Director: Commercial & New Payment Flows Services Business Development Africa Mastercard Services is the professional services arm of Mastercard, delivering cutting-edge solutions that help our customers grow and innovate. Our Services Business Development team drives strategic engagements across commercial payment ecosystems, leveraging Mastercard’s platforms, data, and expertise to create high-impact solutions for corporates, SMEs, and public sector entities. As Director (Senior Managing Consultant): Commercial & New Payment Flows Services Business Development Africa, this role focuses on enabling businesses to optimize working capital, streamline payment processes, and adopt innovative B2B payment solutions. You will partner with clients and internal teams to design and deliver strategies that unlock value across buyer-supplier networks. Role Responsibilities Business Development & Advisory •Drive revenue growth by identifying and developing opportunities in commercial payments, including corporate cards, virtual cards, SME solutions, and cross-border flows. •Act as a trusted advisor to clients, co-creating strategies that address pain points in accounts payable/receivable, treasury operations, and cash flow optimization. •Navigate complex operating models of issuers, acquirers, fintechs, ERPs, and platforms to deliver tailored CNPF solutions. Solution Design & Delivery •Lead engagements focused on working capital management and buyer–supplier payment dynamics, balancing financial and operational drivers. •Develop proposals and business cases articulating Mastercard’s value proposition in B2B payments, leveraging commercial levers such as terms, rebates, interchange, and integration. Stakeholder Engagement •Build and maintain senior-level client relationships, influencing decision-making and driving adoption of Mastercard solutions. •Collaborate with internal product, sales, and delivery teams to ensure alignment with client needs and Mastercard’s CNPF strategy. Thought Leadership •Contribute to Mastercard’s intellectual capital on commercial payments, sharing insights on market trends, regulatory developments, and emerging technologies. •Represent Mastercard Services at industry forums and client workshops. Required Skills & Experience •Significant experience in consulting, professional services, solution selling, or advisory-led business development. •Strong structured problem-solving skills, with the ability to break down complex challenges and develop practical solutions. •Demonstrated ability to create clear storylines, executive presentations, proposals, and business cases. •Strong project management and PMO capabilities, including experience managing workplans, milestones, governance, risks, and multiple stakeholder groups. •Excellent stakeholder management and influencing skills, with experience engaging senior decision-makers. •Practical understanding of the payments ecosystem and the end-to-end card product lifecycle. •Experience supporting or advising on card product launch, customer acquisition, onboarding, activation, usage, or portfolio growth. •Understanding of issuers, acquirers, fintechs, processors, platforms, and other relevant payments ecosystem participants. •Proven ability to identify client needs and convert them into clearly defined, commercially viable consulting engagements. •Strong analytical, communication, and presentation skills. •Ability to collaborate effectively across product, sales, consulting, and delivery teams in a complex matrix organization. •Strong commercial judgment and a track record of delivering client-focused and actionable recommendations. Preferred Qualifications •Experience working with SME payment solutions, commercial cards, virtual cards, or B2B payment propositions. •Understanding of SME and/or corporate banking products and customer needs. •Exposure to working-capital solutions, treasury services, cash management, or accounts payable and receivable processes. •Experience within banking, payments, fintech, consulting, or another relevant financial-services environment. •Familiarity with ERP systems and payment-solution integrations. •Knowledge of regional and global payment trends and relevant regulatory frameworks. •MBA or equivalent advanced degree. Location •This role may be based in Johannesburg (South Africa), Nairobi (Kenya), Lagos (Nigeria), or Casablanca (Morocco). Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.