Freight Services Operations Specialist - Claim Management

Job description

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Our Freight Services team supports global logistics operations by ensuring freight-related transactions are processed accurately and efficiently. As part of this team, you'll play a key role in resolving invoice discrepancies, improving processes, and helping the business maintain transparency and control over transportation costs. We are looking for a Freight Services Operations Specialist - Claim Management. You’ll make a difference by: Reviewing and investigating freight invoice disputes, discrepancies, and claims. Verifying freight rates, charges, contracts, and supporting transportation documentation. Coordinating claim resolution with carriers, logistics providers, vendors, and internal stakeholders. Tracking claim status and ensuring timely and accurate settlement. Supporting cost recovery activities, reporting, and financial transparency. Identifying root causes of recurring invoice issues and driving preventive actions and process improvements. Contributing to efficient freight management processes while minimizing financial risk and ensuring compliance with agreed contractual terms. You’ll win us over by: Having a secondary school or university degree. Having experience working with operational processes in a multinational organization, especially in logistics operations or freight management, which would be considered an advantage. Demonstrating the ability to work with logistics and business systems and quickly learn new tools. Being confident in your digital skills (especially MS Office). Having a good command of English, both written and spoken; German is considered an advantage. Taking a customer-oriented approach and communicating effectively with different stakeholders. Being well organized, able to prioritize effectively, and collaborating successfully in a team environment. Demonstrating flexibility and adaptability in a dynamic business environment. You can expect: Work from the comfort of your own home (hybrid). Competitive remuneration package. Empowerment and opportunity for work-life balance. Career growth and development. Free and unlimited access to Siemens' Learning Platform. Multisport card. Employee Referral program. Additional health coverage (medical and dental care). Additional pension insurance. Family allowances. Food vouchers - 102.26 EUR net. Friendly work environment. Employee assistance program (confidential psychological help). Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us. Apply Share Email WeChat WhatsApp X Facebook | Copy link Go back to top