Team Lead, Accounts Payable

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary The Team Lead, Accounts Payable plays an important role in the Procure to Pay department by leading and monitoring the Accounts Payable team’s functions. The role helps ensure accurate invoice processing and timely payment of Thermo Fisher Scientific’s key and strategic suppliers. The position provides direct support to team members, with a focus on resolving complex AP queries and troubleshooting invoice and payment issues raised by suppliers and internal customers. The Team Lead supports improvement projects, maintains active communication with internal and external customers, and develops a strong, committed team to meet team and organizational objectives. Main Responsibilities Ensure compliance with the team’s daily operations through meetings, audits, reports, and controls, so procedures are followed and established objectives and metrics are met. Supervise workload allocation to team members in accordance with established objectives, including the distribution and follow-up of supplier and internal customer queries. Ensure compliance with Procure to Pay objectives, focusing on operational performance and providing appropriate guidance to team members. Review and provide support with the processing and payment of supplier invoices. Take ownership of escalations from internal and external customers, ensuring that issues are investigated, communicated, and followed through to resolution. Support team members in resolving complex AP queries and disputes, including invoice status or payment status questions, missing or blocked invoices, invoice discrepancies, and payment or remittance issues. Coordinate with relevant internal teams to investigate and resolve AP issues that require additional information or action. Maintain communication by telephone, email, chat, or other approved channels with internal and external customers involved in the processes. Monitor open or recurring queries, help ensure timely follow-up, and identify opportunities to prevent repeat issues. Be the point of contact in internal and external audit processes, maintaining control of procedures and providing necessary information to auditors. Perform random reviews of selected payments to ensure compliance with established policies and procedures. Comply with policies and procedures while maintaining high ethical standards and integrity. Apply PPI methodology to propose improvements. Support your manager in implementing established strategies and guidelines. Provide support and any other assistance required by the company’s needs. Basic Requirements Bachelor student related with the position and/or 4 years of experience in similar positions. Shared Service Centers experience. B2+ English Level. MS Office: Word, Power Point, Outlook - Excel intermediate. ERPs experience (Oracle, SAP, JDEdwards, Mainframe). Competencies Customer-focused mindset with strong ownership and results orientation. Continuous improvement through effective prioritization and attention to detail. Strong leadership and communication skills to build engaged, high-performing teams.