Bogota Specialist Credit GBS Dist

Job description

Credit Specialist – O2C NAM Purpose & Overall Relevance for the Organization The Credit Specialist – O2C NAM is responsible for executing credit and collections activities for the North America market, with a strong focus on service level adherence, credit risk awareness, cash flow support, and customer experience. The key objective of the role is to ensure stable and consistent performance across assigned customer portfolios by applying defined credit policies, collection strategies, and operational controls. The role supports NAM wholesale customers and works closely with Sales, Finance, Customer Service, and Supply Chain teams to balance commercial priorities with financial discipline across the Order-to-Cash cycle. By following established processes and controls, the Credit Specialist contributes to effective cash collection, risk mitigation, and positive customer relationships. Key Responsibilities Execute credit and collections activities for assigned NAM customer portfolios, ensuring adherence to internal and customer-facing service level agreements Perform collection follow-ups and support resolution of overdue balances in line with defined strategies Analyze customer payment behavior and identify drivers of delayed or non-payment Support credit reviews, credit limit monitoring, and risk assessments as required Collaborate with Sales and Customer Service teams to support order release and dispute resolution Escalate credit risks, non-compliance, or recurring issues in line with established guidelines Contribute to continuous improvement initiatives aimed at improving cash collection effectiveness, process consistency, and customer experience Key Relationships NAM Sales and Sales Operations Finance and Accounting Customer Service and Order Management GBS Business Partners External customers (operational contacts) Knowledge, Skills and Abilities Understanding of credit, collections, and Order-to-Cash processes Strong customer focus with clear communication and negotiation skills Analytical mindset with attention to detail and risk awareness Ability to manage multiple priorities in a structured and disciplined manner Collaborative and proactive approach to problem solving Proficiency in SAP and strong Excel skills Knowledge and Experience Practical knowledge or hands-on experience in Credit, Collections, Finance, or O2C-related roles 1–3 years of relevant experience in a credit or collections environment preferred Experience supporting wholesale customers or working in a shared services environment is an advantage English proficiency required. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. – Culture Starts With People, It Starts With You – By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers. Job Title: Specialist Credit GBS TEAM: Finance Location: Bogota State: Dist Country/Region: CO Contract Type: Full time Number: 551354 Date: Oct 27, 2026 Apply now » Find similar jobs: Home Search Jobs Imprint Legal Notice Privacy Notice Contact Opens in a new tab. Opens in a new tab. Opens in a new tab. THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES. © 2026 adidas. All Rights Reserved.