Salesforce Functional Architect Manager - Insurance

Job description

We Are: About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com. Who You Are: You are an Insurance skilled Functional Solution Architect within Accenture’s Financial Services Salesforce Business Group practice, operating at the layer between architecture and execution. You translate what senior architects design into what delivery teams build — owning solution design documents, leading technical workstreams, and making sure the architecture holds through the full program lifecycle. You are fluent in Salesforce Data 360, Agentforce, and FS CRM platforms. You thrive in complexity: multi-workstream programs, distributed teams, and client environments where the data is messy, the timelines are tight, and the architecture decisions matter. You bring clarity to ambiguous technical problems and lead junior team members without waiting to be asked. The Work: Solution design support — under the guidance of a senior Solution Architect or Technical Architect, support end-to-end solution design across assigned workstreams, including data model, integration patterns, security model, and platform configuration; keep SDDs, architecture decision records, and data flow diagrams current throughout delivery Agentforce & AI delivery — own technical design and build for Agentforce use cases across active Insurance programs Integration delivery — design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make architecture tradeoffs across middleware options (MuleSoft, REST/SOAP, Salesforce Connect) Bridge function — serve as the connective layer between functional requirements and technical delivery; align architects, developers, and client stakeholders on design decisions and scope boundaries Technical leadership — lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies; escalate proactively Team development — guide and mentor technical leads and set technical standards across the team Personal development — Actively pursue Salesforce certifications relevant to the SA career path and contribute to practice development through documentation of lessons learned and reusable assets Pre-sale contribution — support estimation, scoping, and staffing conversations during pursuit phases; contribute to architecture sections of RFP responses and orals Practice contribution — support the building of accelerators, methodology assets, and Insurance-specific AI use case patterns that scale across the practice What You Need: Minimum of 5 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work. Minimum of 3 years of experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort operating in sprint-based delivery environments. Minimum of 3 years of experience supporting Insurance clients. A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience). Bonus Points: Experience contributing to at least 1 full-lifecycle Salesforce implementation in a functional, technical, or hybrid role. Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect) designation. Familiarity with Salesforce Financial Services Cloud (FSC) — either through direct project exposure, self-study, or certification pursuit. Salesforce certifications relevant to the SA path: Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder. Exposure to integration concepts and tools (e.g., REST/SOAP APIs, MuleSoft, Salesforce Connect) sufficient to participate in integration design discussions. Experience working with AI/ML tools or platforms (e.g., Salesforce Einstein, Agentforce, or generative AI tools) and an emerging understanding of how AI capabilities can be applied within Salesforce solutions. Experience working across both functional configuration and technical development on the same engagement — comfort moving between both lanes. Previous experience in a consulting or professional services environment, even at a junior level. Multi-shore delivery experience or comfort working across distributed teams and time zones. An active interest in growing toward the Solution Architect career path, evidenced by certification progress, internal contributions, or self-directed learning. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/08/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $266,300 Colorado $94,400 to $230,000 Connecticut $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maine $80,400 to $196,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York $87,400 to $266,300 New Jersey $100,500 to $266,300 Ohio $87,400 to $213,000 Virginia $87,400 to $245,000 Washington $100,500 to $245,000 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology