Senior Technical Lead

Job description

The SAP ABAP Technical Support Consultant will provide technical analysis and defect-resolution support within an L1/L2 AMS environment. The consultant will perform code-level diagnosis, eligible minor corrections, testing and structured escalation for major development requirements. Key Responsibilities Key Responsibilities Analyze: ABAP short dumps Application logs Failed background jobs Update terminations Workflow errors Interface and enhancement defects Performance-related technical incidents Debug custom and standard ABAP programs to identify root cause. Support functional consultants in diagnosing issues across MM, PP, EWM and related applications. Perform impact analysis across affected programs, interfaces, forms, workflows and enhancements. Implement approved minor code corrections within the defined support boundary. Prepare technical specifications, test evidence, transport records and deployment documentation. Conduct unit testing and support functional, regression and user-acceptance testing. Support CAB reviews and controlled production deployments. Conduct root-cause analysis for recurring technical defects. Recommend permanent corrective actions and preventive improvements. Prepare comprehensive handovers for major enhancements, architecture changes or extensive development. Maintain technical runbooks, known-error records and reusable diagnostic procedures. Skill Requirements Required Skills and Experience Strong hands-on SAP ABAP development and production-support experience. Experience with debugging, dumps, background jobs, workflows, interfaces and enhancement frameworks. Knowledge of reports, forms, BAPIs, RFCs, IDocs and user exits or BAdIs. Understanding of SAP transport and controlled deployment processes. Functional awareness of MM, PP or EWM processes. Experience in RCA, technical impact assessment and regression testing. Ability to distinguish minor support corrections from major development or design work. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. 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