Budapest ADMINISTRATOR L1 HUN

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: Job Description Role Purpose The purpose of this role is to assist team members in resolution of standard incident tickets by documenting incidents, tracking their status and monitoring alerts. ͏ Areas of responsibility Triaging and resolution of tickets-Assist in the initial triage and response of standard incident tickets (P5 and P4 tickets) along with its documentation and ensuring timely and accurate resolution as per defined procedures. SLA Monitoring-Monitor alerts and SLA timelines for entire lifecycle of a standard ticket (P5 and P4 tickets), track open tickets for standard incidents and submit reports for review of SLA adherence status. ͏ ͏ ͏ Mandatory Skills: Desktop Support . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Apply Now Start applying with LinkedIn Please wait... Information at a Glance Állásértesítések kérése Értesítéseket kap, ha nyitott pozícióink vannak, és egyéb releváns karrierhíreket kap ">Regisztráció > Csatlakozzon hozzánk Fedezze fel az érdeklődési körének és készségeinek megfelelő nyitott pozíciókat ">Álláskeresés > Ha gyanús levelekkel, hirdetésekkel vagy olyan személyekkel találkozik, akik állást kínálnak a Wipro-nál, kérjük, írjon nekünk e-mailt a helpdesk.recruitment@wipro.com címre. Ne küldje el e-mailben önéletrajzát erre az azonosítóra, mivel nem figyelik az önéletrajzokat és a karrierpályázatokat. Az etikátlan/tisztességtelen felvételi gyakorlattal kapcsolatos panaszokat vagy aggályokat az ombudsmani csoportunkhoz kell intézni a ombuds.person@wipro.com . Esélyegyenlőségi munkáltató vagyunk. Minden képzett pályázó fajra, bőrszínre, kasztra, hitvallásra, vallásra, nemre, családi állapotra, életkorra, etnikai és nemzeti származásra, nemi identitásra, nemi önkifejezésre, szexuális irányultságra, politikai irányultságra, fogyatékossági státuszra, védett veterán státuszra vagy bármely más, törvény által védett tulajdonságra való tekintet nélkül kap figyelembevételt. A Wipro elkötelezett egy hozzáférhető, támogató és befogadó munkahely megteremtése mellett. A felvételi és kiválasztási folyamat során minden pályázó számára ésszerű alkalmazkodást biztosítanak, beleértve a fogyatékossággal élő személyeket is. A szállásokat lehetőség szerint a jelentkezés előtt közölni kell, és azokat egyedileg felülvizsgálják. A Wipro mindenki számára egyenlő esélyeket biztosít, és értékeli a sokszínűséget. Wipro.com Explore All Jobs Privacy policy Terms of use Fraud Awareness Wipro Locations Cookie Consent Manager Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. © 2026 Wipro Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. 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