Senior lead Cloud DevOps Engineer

Job description

About the Team: Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise. Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward. Job Purpose The Cloud DevOps Engineer designs, builds, automates and maintains secure cloud infrastructure, CI/CD (Continuous Integration / Continuous Delivery) pipelines and environment promotion processes for technology products and digital platforms. The role independently delivers complex cloud and deployment automation within approved enterprise architecture, cyber security, DevSecOps (Development, Security, and Operations) and quality guardrails. The role ensures that cloud infrastructure, application deployments and environment configurations are repeatable, scalable, traceable and aligned with approved Validation Plans. It supports reliable movement of software and configuration across DEV, TEST, VAL (Validation environment) and PROD environments while maintaining appropriate segregation, approvals, evidence and rollback capabilities. The Cloud DevOps Engineer works closely with Product Owners, Software Engineers, Platform Engineers, Test Engineers, Architects, Cyber Security, Quality, Validation and Service teams. The role supports cloud releases, platform integrations, infrastructure management and operational readiness and resolves complex technical issues affecting delivery or service continuity. Key Responsibilities Cloud Infrastructure and Automation Design, deploy and maintain secure cloud infrastructure supporting digital products, applications, data services and integration platforms. Develop and maintain infrastructure-as-code modules, configuration templates and deployment automation. Automate repeatable infrastructure provisioning, configuration, scaling, patching and environment-management activities. Apply reusable patterns and approved reference architectures to improve consistency across cloud environments. Support cloud connectivity, identity, networking, compute, storage and platform-service configurations within approved architecture boundaries. Ensure infrastructure changes are version-controlled, peer-reviewed, tested and deployed through approved workflows. CI/CD Pipeline Engineering Design, implement and maintain secure CI/CD pipelines, branching strategies and automated testing. Configure pipeline stages, quality gates, approval controls, security checks and deployment workflows. Own the secure configuration of pipelines, repositories, build agents, deployment agents and platform integrations. Integrate automated functional, security, configuration and infrastructure testing into delivery pipelines. Maintain artefact repositories and ensure software, infrastructure and configuration artefacts are controlled and traceable. Improve pipeline performance, reliability, maintainability and reuse across technology products. Environment and Release Management Define environment promotion flows across DEV, TEST, VAL and PROD in collaboration with Product Owners, Engineers, Quality and Validation teams. Coordinate release execution and environment promotion, ensuring that required approvals, evidence and rollback arrangements are complete. Automate software, infrastructure and configuration deployments to reduce manual intervention and deployment risk. Support application releases, cloud migrations, platform upgrades and integration deployments. Maintain deployment records, release evidence and environment baselines in accordance with approved Validation Plans. Ensure appropriate segregation of duties, access controls and approval checkpoints across controlled environments. Support release readiness assessments and post-deployment verification. Cloud Security and DevSecOps Apply DevSecOps principles throughout cloud infrastructure and application delivery processes. Manage pipeline permissions, service identities, secrets, certificates and deployment credentials according to approved controls. Embed security scanning and automated compliance checks into infrastructure and software delivery pipelines. Support remediation of identified cloud configuration, infrastructure and software-delivery vulnerabilities. Implement least-privilege access and secure configuration for repositories, pipelines, agents and cloud resources. Maintain audit traceability for infrastructure changes, pipeline execution, deployments and approvals. Work with Cyber Security and Architecture teams to implement approved cloud security patterns. Monitoring, Reliability and Troubleshooting Implement and maintain appropriate logging, monitoring, alerting and operational telemetry for cloud infrastructure and deployment services. Diagnose complex pipeline, infrastructure and deployment failures using logs, metrics, traces and dependency information. Investigate environment inconsistencies, configuration drift, capacity constraints and integration failures. Resolve technical issues without compromising security, validation status or release integrity. Contribute to root-cause analysis and corrective and preventive actions for recurring cloud or deployment issues. Identify opportunities to improve platform resilience, deployment reliability and operational supportability. Support technical recovery and service-restoration activities when required. Documentation, Validation and Operational Readiness Create and maintain technical documentation, infrastructure diagrams, configuration standards, support procedures and operational runbooks. Maintain validation evidence, deployment records and technical information required to demonstrate release traceability. Ensure cloud infrastructure and deployment processes are aligned with approved quality and validation requirements. Maintain operational knowledge to support effective transition into service. Contribute to technical design reviews, validation planning, risk assessments and operational-readiness reviews. Support internal reviews and audits by providing accurate technical and deployment evidence. Share knowledge and reusable cloud engineering practices across product and platform teams. Continuous Improvement Use approved AI (Artificial Intelligence) tools in your day-to-day work to improve your own productivity and your team’s ways of working, sharing what works and applying sound judgement, including validating outputs and following GSK’s Responsible AI, privacy and security requirements. Deliver faster, safer releases for the manufacturing product teams, measured by deployment frequency, failed change rate, environment availability and release lead time Identify manual, repetitive or error-prone activities and replace them with controlled automation. Develop reusable infrastructure, pipeline and deployment components that can be adopted across multiple products. Monitor engineering practices and recommend improvements within approved architectural and security standards. Contribute to cloud engineering communities of practice and shared technical standards. Evaluate new cloud and DevOps capabilities and provide evidence-based recommendations for their controlled adoption. Key Relationships / Customers