Employer Brand, Communications & Social

Job description

About the Team OpenAI is a frontier AI research and deployment company. Frontier research is at the center of how we advance our mission, with researchers, engineers, product leaders, operators, and many other teams working together to turn new capabilities into systems that benefit humanity. The People team helps OpenAI attract, engage, and support the exceptional talent this work requires. Employer Brand sits at the intersection of Research, Recruiting, Communications, Marketing, and Brand. Its mandate is to establish OpenAI in the talent market as a frontier research lab and make our distinctive research environment, mission, culture, and opportunity for impact relevant and tangible to every priority talent audience. About the Role We’re hiring an employer brand professional to bring OpenAI’s talent narrative to life through compelling content, communications, and social media. Reporting to the Employer Brand Manager, you’ll help translate our employer brand strategy into stories and campaigns that help candidates understand our work, our people, and the opportunity to contribute to our mission. This is a hands-on individual contributor role with broad employer brand responsibilities and a particular focus on writing, content planning, digital, and social storytelling. You’ll develop content that reflects the experiences of our researchers and employees, adapt stories for different audiences and channels, and help deliver a consistent, credible candidate experience. You’ll work closely with Recruiting, Marketing & Brand, Internal Communications, the broader People team, employees, hiring managers, and external partners to bring projects from idea through publication and measurement. In this role, you will: - Develop and execute employer brand content and campaigns that bring OpenAI’s mission, culture, and work to life for priority talent audiences throughthru owned, earned, and paid content.our owned. - Manage the day-to-day employer brand content calendar, coordinating social content, publishing, reviews, and deadlines with channel owners and cross-functional partners. - Write and edit social posts, employee stories, careers content, recruiting communications, and other materials that help candidates understand why OpenAI. - Identify story opportunities and work with researchers, employees, and hiring teams to turn their experiences into accurate, engaging content across written, visual, and video formats. - Partner with Communications and Marketing & Brand to adapt content for social channels, maintain a consistent voice, and test formats that resonate with talent audiences. - Support broader employer brand initiatives, including recruiting events, candidate communications, and resources for recruiters and hiring managers. - Coordinate content production and review workflows, keeping source materials, permissions, approvals, and project information organized and current. Flag outdated or inconsistent information and escalate sensitive reviews or delivery risks. - Track content and campaign performance, gather audience feedback, and use those insights to improve future work, distinguishing observed results from interpretation. - Handle sensitive information and employee and candidate stories with care, ensuring accuracy, appropriate approvals, and respect for consent. - Project manager for key employer brand projects with the ability to work with cross functional stakeholders. You might thrive in this role if you: - Have 10+ years of experience in employer brand, communications, social media, marketing, recruiting, content, events, or a related field. - Are a strong writer and editor who can turn complex information into clear, credible stories while preserving accuracy and nuance. - Have experience creating or coordinating content for social channels and understand how to adapt messaging and formats for different audiences. - Can manage content projects from brief through delivery, balancing creative work with organization, follow-through, and attention to detail. - Build productive relationships across teams and are comfortable gathering input, coordinating reviews, and managing multiple deadlines. - Approach employee and candidate stories with discretion, respect for consent, and care for the people represented. - Are comfortable using content management, social publishing, spreadsheet, and presentation tools, and are willing to learn new platforms. - Are curious about technical work and talent audiences, ask thoughtful questions, and enjoy learning from subject-matter experts. - Use feedback and performance data to improve your work, and are thoughtful about using AI tools while maintaining human judgment, accuracy, and confidentiality. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and se