Lead Administrator (Support &Operations)

Job description

To diagnose and resolve complex technical issues impacting business operations,facilitate root cause analysis and enhance customer feedback for support operations. Key Responsibilities Key Responsibilities Manage and support Azure IaaS components including Virtual Machines, VNets, Subnets, NSGs, Load Balancers, and Storage Accounts Perform advanced Linux administration (RHEL, Ubuntu, SUSE) including patching, performance tuning, troubleshooting, and security hardening Handle P1/P2 incidents , perform root cause analysis, and lead bridge calls with stakeholders Implement and manage identity & access controls using Azure AD (Entra ID) and RBAC Monitor infrastructure using Azure Monitor, Log Analytics, and Defender for Cloud Ensure security compliance (CIS hardening, patch compliance, encryption, vulnerability management) Automate infrastructure provisioning using Terraform / ARM templates / scripting Design and manage networking components including route tables, load balancers, and connectivity solutions Support cost optimization and performance tuning initiatives in Azure Collaborate with application, DB, and DevOps teams for deployment and issue resolution Create and maintain runbooks, SOPs, and technical documentation Skill Requirements Strong experience in Azure IaaS services (VMs, Storage, Networking) Deep expertise in Linux Administration (L3 level) Experience in incident management & troubleshooting (L3 support) Hands-on with Azure security & monitoring tools Secondary / Good to Have Infrastructure as Code (Terraform / ARM / Bicep) CI/CD exposure (Azure DevOps) Scripting (Shell / Python / PowerShell) Knowledge of Windows (L2 level) and hybrid environments Experience & Qualification 6–10+ years in IT infrastructure / cloud support Mi Other Requirements null Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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