Lodz Service Desk Agent With Dutch And English LD

Job description

Looking for new challenges? At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact. We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world. Join us and take your career to the next level as Service Desk Agent with Dutch. Explore the details, submit your CV, and start shaping your future with Fujitsu! The dedicated Service Desk provides support in Dutch and English, available 12/5. Agents are responsible for handling all incoming contacts. Your responsibilities performing 1st support line diagnosis and resolution of technical problems, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting improvements and optimizations. Our requirements fluency in Dutch and English. high-level communication skills, basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction) team-oriented attitude. What can you expect from us? At Fujitsu, we’re committed to supporting our employees in every aspect of their professional and personal lives. Here’s what we offer: Health and well-being Private medical care. Group life insurance. 24/7 Employee Support Program. Flexibility at work Work from modern offices with parking or from home. Workation. Time to recharge 2 paid “happy hours” per month, adding up to 3 extra days off annually. An additional day off after using your holiday entitlement. Holiday allowance. Perks and benefits MyBenefit cafeteria. Sport cards. Growth opportunities Free e-learning platforms. Shared costs for professional training and certifications. Making an impact Responsible business initiatives. Employee referral program. Why Fujitsu? We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives. Ready to start your journey? Click “apply” and take the first step toward a career that’s as inspiring as it is rewarding. Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following link: Internal-reporting-procedure.pdf Procedura-zgłoszeń-wewnętrznych.pdf Relocation Supported: No Visa Sponsorship Approved: No Copyright 1995 - 2024 Fujitsu Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube