
Healthcare Technology Integration and AI Transformation Manager
Accenture · New York
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Job description
We Are: Accenture is a global professional services company with leading capabilities in digital, cloud, data, AI, and security. Combining unmatched experience and specialized skills across more than 40 industries, we help organizations reinvent how they operate, serve customers, and create value. We offer Strategy and Consulting, Interactive, Technology, and Operations services - powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Our Health practice partners with payer, provider, pharmacy, public health, and life sciences organizations to modernize technology platforms, transform operations, improve healthcare experiences, and responsibly apply data, automation, and AI to achieve measurable business and health outcomes. You Are: You are a healthcare technology professional with experience delivering transformation initiatives across payer, provider, pharmacy, clinical, or healthcare operations environments. You understand that successful healthcare transformation requires more than implementing technology. It requires aligning business objectives, operational processes, data, platforms, integration capabilities, governance, and workforce adoption to achieve measurable outcomes. You have experience supporting or leading healthcare technology implementations, systems integration programs, platform modernization efforts, or digital transformation initiatives. You can assess current-state environments, identify improvement opportunities, develop practical roadmaps, and help clients execute complex programs. You understand how emerging technologies, automation, analytics, interoperability, and AI can improve healthcare operations and experiences when implemented responsibly and aligned to business goals. You are comfortable working across business, operational, clinical, product, architecture, engineering, data, and executive stakeholder groups while managing delivery, driving decisions, and solving complex problems. The Work: Lead healthcare technology modernization, systems integration, and transformation workstreams across payer, provider, and healthcare services organizations. Assess application portfolios, healthcare platforms, business processes, integrations, workflows, data environments, and operational challenges to identify transformation opportunities. Help define target-state capabilities, solution approaches, operating models, architecture direction, and implementation roadmaps aligned to business objectives. Translate business, operational, clinical, regulatory, and technical requirements into actionable plans, solution designs, and delivery approaches. Support modernization initiatives involving healthcare platforms, claims systems, care management solutions, utilization management, provider operations, EHR ecosystems, pharmacy platforms, digital health capabilities, and enterprise data environments. Lead cross-functional teams through project planning, requirements, design, integration, testing, deployment, stabilization, and adoption activities. Manage scope, schedules, deliverables, risks, issues, dependencies, governance processes, and stakeholder communications across assigned programs and workstreams. Facilitate workshops and working sessions with client stakeholders to align priorities, define requirements, resolve issues, and drive decision-making. Help clients identify and prioritize opportunities to apply AI, automation, analytics, and intelligent workflows to healthcare processes and operations. Support the integration of AI-enabled capabilities into healthcare platforms, business processes, and operational workflows while maintaining appropriate governance and controls. Assist clients in establishing AI-ready foundations through improved data management, interoperability, governance, security, privacy, and data quality practices. Apply responsible AI principles related to transparency, privacy, security, compliance, risk management, monitoring, and human oversight. Support healthcare interoperability initiatives involving APIs, FHIR, HL7, EDI, secure data exchange, identity management, and healthcare integration patterns. Collaborate with business, clinical, technology, data, cloud, security, engineering, and operational teams to deliver integrated solutions and measurable outcomes. Contribute to business cases, value analyses, implementation strategies, operating models, and transformation roadmaps. Support proposal development, solutioning activities, client presentations, and growth initiatives. Apply modern engineering and delivery practices including cloud platforms, DevSecOps, platform engineering, automation, Agile delivery, quality engineering, and AI-assisted delivery capabilities. Mentor junior practitioners and contribute to knowledge sharing, innovation, and capability development across Accenture teams. Travel may be required for this role. Travel requirements vary based on client and business needs. Here's What You Need: Minimum 5 years of experience in healthcare technology, consulting, systems integration, digital health, healthcare operations transformation, or related disciplines. Minimum 5 years of experience delivering client-facing healthcare technology programs, transformation initiatives, systems integrations, or platform implementations. Minimum 5 years of experience across one or more healthcare domains, including claims, care management, provider operations, pharmacy, EHRs, revenue cycle, digital health, healthcare data platforms, or member/patient engagement. Minimum 5 years knowledge of healthcare integration, interoperability, and secure data exchange, including APIs, FHIR, HL7, EDI, identity management, and related architectures. Minimum 5 years of experience translating business and operational requirements into solution designs, roadmaps, implementation plans, and technology recommendations. Minimum 5 years understanding of healthcare data, analytics, cloud platforms, digital technologies, AI-enabled capabilities, privacy, security, compliance, governance, and responsible AI. Minimum 5 years of strong project delivery, Agile, stakeholder management, communication, facilitation, presentation, problem-solving, and cross-functional collaboration skills; Bachelor's degree or equivalent professional experience. Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience Bonus Points If: You have experience with payer or provider platforms such as Facets, QNXT, HealthRules, Epic, Oracle Health (Cerner), Salesforce Health Cloud, SAP, Workday, or similar healthcare technology solutions. You have experience supporting healthcare transformation initiatives involving claims modernization, core administration, prior authorization, provider operations, care management, revenue cycle, pharmacy, or digital health. You have experience with cloud migrations, application modernization, enterprise integration, healthcare APIs, interoperability programs, or healthcare data platform modernization. You have experience identifying or implementing AI, automation, analytics, decision support, or intelligent workflow capabilities within healthcare organizations. You have experience developing business cases, transformation roadmaps, operating models, value realization frameworks, or implementation strategies. You have experience with healthcare change management, organizational readiness, process redesign, workforce adoption, or human-AI ways of working. You have certifications or practical experience in cloud, Agile delivery, program management, healthcare technology, architecture, data, AI, or change management. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,