Infrastructure Specialist - Firmware & Vulnerability Management Engineer

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. As a Firmware & Vulnerability Management Engineer, you will play a critical role in maintaining the stability, security, and interoperability of our AI and high-performance computing infrastructure. You will be responsible for managing firmware and software baselines across server, GPU, network, and platform components while assessing cybersecurity vulnerabilities, planning remediation activities, and ensuring infrastructure changes are introduced safely through rigorous testing and rollback planning. Your work will help protect platform availability while enabling secure and compliant operations at scale. What You'll Do Manage and maintain approved firmware, driver, BIOS, BMC, NIC, GPU, and network device baselines across infrastructure environments. Monitor, assess, and prioritize security vulnerabilities (CVEs) using vendor advisories, threat intelligence, and internal risk management processes. Evaluate the operational impact of firmware, driver, and security updates on platform stability, performance, and interoperability. Develop and maintain compatibility matrices covering server hardware, operating systems, GPUs, network devices, firmware, and drivers. Plan, coordinate, and execute firmware and patch testing activities in controlled environments before production deployment. Design and document rollback and recovery procedures to minimize operational risk during upgrades and remediation activities. Support change management processes by preparing implementation plans, risk assessments, testing evidence, and deployment documentation. Collaborate with infrastructure, operations, platform engineering, cybersecurity, and vendor teams to ensure secure, compliant, and reliable platform operations. Your Future at Kyndryl At Kyndryl, learning is embedded in everything we do. In this role, you'll gain exposure to cutting-edge AI infrastructure, large-scale enterprise platforms, and modern security practices while working alongside industry-leading engineers and technology partners. You'll have opportunities to deepen your expertise in infrastructure lifecycle management, vulnerability management, platform engineering, cybersecurity, automation, and large-scale data center operations. Whether your career path leads toward platform architecture, cybersecurity leadership, site reliability engineering, or infrastructure management, Kyndryl provides the support and development opportunities to help you grow. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others. Required Skills and Experience Bachelor's Degree or Diploma in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, or a related technical discipline. Minimum 5+ years of experience in infrastructure lifecycle management, firmware management, vulnerability management, platform operations, or related infrastructure engineering functions. Experience managing firmware, drivers, BIOS, BMC, NIC, storage, networking, and platform software lifecycles within enterprise or data center environments. Strong understanding of vulnerability management practices, including CVE assessment, risk prioritization, remediation planning, and compliance reporting. Experience reviewing and interpreting vendor advisories, security bulletins, release notes, and interoperability documentation. Knowledge of infrastructure compatibility management across server platforms, operating systems, GPUs, networking components, and firmware releases. Hands-on experience performing patch validation, firmware testing, change implementation, and production rollout planning. Experience designing, documenting, and executing rollback and recovery procedures for infrastructure changes. Familiarity with change management, incident management, problem management, root cause analysis (RCA), and operational governance processes. Strong analytical and troubleshooting skills with the ability to assess technical risk and operational impact. Strong written and verbal communication skills in English. Preferred Skills and Experience Experience supporting AI, GPU, HPC, or large-scale data center environments. Knowledge of server platforms from NVIDIA, Supermicro, Dell Technologies, HPE, Lenovo, or similar enterprise infrastructure vendors. Experience managing GPU drivers, BMC firmware, BIOS updates, NIC firmware, and network switch firmware. Familiarity with vulnerability management platforms, including Tenable, Qualys, Rapid7, Microsoft Defender Vulnerability Management, or similar solutions. Experience working with enterprise change management frameworks and ITIL practices. Knowledge of operating system patching and lifecycle management across Linux and Windows environments. Experience developing automation for compliance validation, reporting, firmware inventory, or vulnerability remediation activities. Relevant certifications in infrastructure, cybersecurity, cloud, or vulnerability management disciplines. Experience supporting regulated, highly available, or mission-critical environments. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through i