Senior Product Manager, Chat, Video, and Collaboration Integrations

Job description

As the Senior Product Manager for Chat, Video and Collaboration Integrations, you will own and lead the development of integrations that connect Datadog with the tools engineers use every day, such as Slack, Microsoft Teams, Google Chat, Zoom, Google Meet, ServiceNow, Jira and Linear. You will ensure that teams can receive alerts and notifications, collaborate in channels and meetings, take action on Datadog data, and manage tickets with bi-directional syncing between Datadog and external platforms. Products across Datadog, including Incident Response, Security, Alerting, and Bits AI, use these integrations to meet teams in their existing workflows. Linking these tools with Datadog streamlines communication, accelerates issue resolution, and enhances system visibility.  These integrations also support Datadog’s agentic initiatives by giving agents like Bits AI real time context from Slack, Teams, meetings, and tickets, enabling them to understand events and act where teams work. We are looking for an experienced product manager who will engage with some of the world's leading tech organizations, as well as our partners, to gain a deep understanding of their chat and collaboration needs. You will set the vision for the platform, drive the development of new capabilities, including agentic workflows grounded in real-time context, and identify new integrations as customer needs evolve. What You'll Do • Own the strategy and roadmap for Datadog's chat (Slack, Microsoft Teams, Google Chat), video (Zoom, Google Meet, Microsoft Teams) and collaboration (ServiceNow, Jira, Linear and others) integrations, end-to-end. • Build integrations as a platform: frameworks, APIs and guidelines that let product teams across Datadog ship great chat, video and collaboration experiences without starting from scratch. • Standardize how Datadog issues and tickets sync bi-directionally across external work management systems like ServiceNow and Jira. • Integrate AI capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions. • Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls. • Partner with PMs across Datadog to plan joint OKRs and decide where to invest each quarter. • Talk to customers constantly, from fast-moving startups to the largest enterprises. Turn what you learn into crisp PRDs, design partnerships and prioritized roadmaps. • Support Sales, Solutions and Customer Success on strategic deals and migrations, and equip them to sell the integration story. • Define and track adoption, engagement and revenue-influence metrics. Make roadmap bets and be ready to defend them. What