Senior Program Manager

Job description

Engineering Mindset & Culture Champion an engineering culture centered on reliability, performance, and carrier-grade quality. Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software. Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated performance and regression testing. Instill engineering discipline around non-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs. Delivery Leadership & Technical Governance Own end-to-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms. Set up architecture governance — design reviews, standards, and NFR/availability sign-off — for carrier-grade systems. Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift). Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints. Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership. Client & Stakeholder Engagement Act as the primary engineering counterpart to Ericsson's engineering and product leadership. Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans. Represent HCLTech in technical governance forums, steering committees, and architecture councils. Build trusted-advisor relationships that grow HCLTech's engineering footprint within the account. Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences. Team Building, Coaching & Talent Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps. Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies. Foster ownership, continuous learning, and engineering craftsmanship across the pods. Innovation & Continuous Improvement Drive adoption of network automation, AI/ML for network operations, and observability practices. Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software. Contribute learnings back into HCLTech's engineering Centre of Excellence. Key Responsibilities Engineering Mindset & Culture Champion an engineering culture centered on reliability, performance, and carrier-grade quality. Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software. Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated performance and regression testing. Instill engineering discipline around non-functional requirements — availability, latency, and fault tolerance — appropriate to telecom SLAs. Delivery Leadership & Technical Governance Own end-to-end technical delivery for Ericsson's AD/Transformation workstreams across network and OSS/BSS platforms. Set up architecture governance — design reviews, standards, and NFR/availability sign-off — for carrier-grade systems. Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift). Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints. Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership. Client & Stakeholder Engagement Act as the primary engineering counterpart to Ericsson's engineering and product leadership. Translate Ericsson's network evolution and 5G roadmap into actionable engineering delivery plans. Represent HCLTech in technical governance forums, steering committees, and architecture councils. Build trusted-advisor relationships that grow HCLTech's engineering footprint within the account. Lead delivery from an offshore location, ensuring seamless collaboration with onshore/client stakeholders through structured governance, overlap hours, and communication cadences. Team Building, Coaching & Talent Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps. Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies. Foster ownership, continuous learning, and engineering craftsmanship across the pods. Innovation & Continuous Improvement Drive adoption of network automation, AI/ML for network operations, and observability practices. Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software. Contribute learnings back into HCLTech's engineering Centre of Excellence. Skill Requirements Required Skills & Experience 16–20 years in IT with substantial experience in Application Development / Digital Transformation delivery. Proven track record leading engineering teams of 20+ engineers in a telecom or network-software environment. Strong hands-on engineering background — Java, C++, or Python, in high-availability system contexts. Deep expertise in cloud-native technologies — Kubernetes, Docker, containerized network functions (CNFs). Strong command of DevSecOps practices — CI/CD pipelines, IaC, automated performance/regression testing. Demonstrated experience with telecom domain concepts — OSS/BSS, network management, or NFV. Excellent stakeholder management skills, including experience working with global telecom client teams. Solid grounding in Agile/Scaled Agile delivery models within regulated, SLA-driven environments. Proven track record successfully leading offshore delivery pods for global/onshore clients, with strong asynchronous communication and governance discipline. Preferred / Good to Have Direct experience with 5G network software, network function virtualization (NFV), or network automation. Familiarity with telecom industry standards and frameworks (e.g., 3GPP, TM Forum). Experience with carrier-grade availability engineering (five-nines uptime targets). Relevant certifications — cloud architect (AWS/Azure/GCP), CKA, TOGAF, SAFe, or equivalent. Exposure to AI/ML-assisted engineering productivity or network operations tools. Experience in a global delivery / GCC (Global Capability Center) model, with prior offshore leadership for UK/EU/global clients. What Success Looks Like (First 6–12 Months) Clear engineering standards and carrier-grade quality governance established across all pods. Measurable improvement in availability, defect leakage, and release cadence for network software. Recognized by Ericsson stakeholders as a credible engineering thought leader on network transformation. A stable, motivated, and upskilled engineering team with strong telecom domain depth. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit a