Client Delivery Director

Job description

Lead strategic capability development and workforce transformation by aligning talent, training, and performance initiatives with organizational goals to build a future-ready, high-performing workforce. To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards. To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities. To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents. To create project plans and keep track of schedule for on time delivery as per the defined quality standards. To work closely with the development team, On-site Engineers to understand technical requirements and work with them to address and resolve technical issues. Identify & flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies / contingency plans to address risks and provide regular project updates to key stakeholders Key Responsibilities Design and implement structured training programs to build domain-specific upskilling, deskilling, and multi-skilling. 2.Drive capability development through career guidance and structured mentoring, pairing employees with experienced mentors to support growth and progression. 3.Implement the Growth framework to align individual career aspirations with organizational needs. 4.Build a future-ready talent pool by collaborating with L&D and Delivery teams to create targeted learning journeys and establish external certification partnerships. 5.Partner with Delivery teams to lead succession planning, internal mobility, and backfilling of critical roles. 6.Align internal movements with organizational mandates to optimize talent utilization across functions. 7.Collaborate with Reporting Managers on goal setting, quarterly/annual appraisals, and feedback mechanisms. 8.Drive capability-oriented resourcing and recruitment by working closely with recruitment and resourcing teams to calibrate skill sets, develop JDs, and manage approvals and onboarding. 9.Execute process transformation initiatives as per the requirement 10.Focus on successfully implementing repeatable solutions across projects within the sub-capability to ensure consistency and scalability. 11.Provide expertise in customer lifecycle activities, contributing to development and documentation efforts that enhance process absorption and delivery readiness. 12.Develop and provide golden process maps and SIPOC documentation to standardize and drive effective solutioning across the sub-capability Skill Requirements Other Requirements Maximum Salary (US): 250000 Minimum Salary (US): 145000 Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. 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