Bangalore GCC Transition Manager

Job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description GCC Transition Manager Location :- Bangalore Experience :- 12+ years Your Role Lead end-to-end transition and service takeover programs involving people, processes, applications, infrastructure, and operational responsibilities from client/incumbent vendors to delivery teams. Ensure seamless knowledge transfer, operational readiness, and service continuity. Key Responsibilities Define transition strategy, roadmap, governance model, and transition plans. Manage transition scope, milestones, risks, dependencies, deliverables, and acceptance criteria. Lead transition kick-off workshops and stakeholder governance meetings. Drive Knowledge Transfer (KT), shadowing, reverse-shadowing, and readiness assessments. Ensure creation and validation of SOPs, runbooks, support manuals, and operational documentation. Coordinate with client teams, incumbent vendors, SMEs, HR, security, infrastructure, and delivery teams. Monitor service readiness, operational maturity, and transition success metrics. Manage risks, escalations, and ensure smooth handover into steady-state operations. Provide executive status reporting and stakeholder communication. Your Profile 12-18 years of experience in Transition Management, Program Management, Service Delivery, or GCC setup initiatives. Strong experience in large-scale transition and transformation programs. Expertise in Knowledge Transfer, Service Transition, Governance, Risk Management, and Operational Readiness. Experience working in multi-vendor and global delivery environments. Strong stakeholder management, communication, and leadership skills. Good understanding of ITIL, Managed Services, and Service Management frameworks. Good to Have GCC setup and captive center transition experience. PMP, PRINCE2, ITIL, or SAFe certifications. Experience in cloud transformation and infrastructure transitions. Exposure to organizational change management and people transitions. About Us At Capgemini Engineering , we bring together a global team of experts to help organizations transform and scale through technology, innovation, and operational excellence. Join us to drive complex transition programs and build next-generation global delivery organizations. At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Ref. code: 518186 Posted on: 18 Aug 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Bangalore, IN Brand: Capgemini Engineering Professional Community: Products & Systems Engineering Apply now » Apply Now Start applying with LinkedIn Please wait... Find similar jobs: All rights reserved by Capgemini. Copyright © 2025 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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